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Smail Ford

Greensburg, PA

4.2
221 Reviews

5044 US 30

Greensburg, PA

15601

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Showing 221 reviews

December 23, 2010

Ralph took time to explain all the features of the vehicle. He handled the paperwork competently and efficiently, and, when I left in my new Explorer, I was satisfied that all the t's had been cross More

by Habets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Kercheval, Ralph Kercheval
December 06, 2010

All I can say was that is was a hassle free experience. Michael Mcneal and the manager Kevin Cook took the time to find the car we wanted and was more than fair on price. I might some it up best by saying More

by gunnerfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mcneal and Kevin Cook
November 24, 2010

I traded in my Honda Pilot for a 2011 Ford Escape. I began my inquiry with a phone call. Jason was very polite and informative yet he was not a pushy saleman-type person. That gave me the incentive to c More

by rmesser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Reid
November 02, 2010

I purchased a 2011 Mercury Mariner from Smail Ford/Mercury. The salesman who helped me was Jason Reid. He was friendly and made me feel comfortable (I hate to buy a car). Jason offered to find More

by Sallywalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Reid
October 14, 2010

I was so impressed with Jason Reid the moment I met him. He took his time with me and did not make me feel rushed. When I first approached him, I told him right off the bat that I was not quite prepared to More

by dcuster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Reid
October 07, 2010

We purchased a 2010 Mazda CX-7. Jason looked around at nearby dealerships so that we were able to get the color of choice this process took about 2-3 days but it was worth the wait; while we were waiting More

by Links18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Reid
October 03, 2010

Ralph Kercheval has sold us one car and we will be seeing him soon for another. He answers all our questions and always returns our telephone calls. He is very helpful and very pleasant. He does not push a More

by Linda Gribenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Kercheval, Ralph Kercheval
September 15, 2010

This was the best experience I've had in a long time at a car dealership. Michael was was very friendly and extremely helpful. He was very knowledgeable about the vehicle I was interested in and he was abl More

by tonlynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mcneal
September 02, 2010

Pleasantly surprised. I have always dealt with smaller auto dealers because I did not have the time to play games or waste my time. Smail will take all the time with you that you need whether its 15 minut More

by harborbreeze
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
August 15, 2010

Buying a new car is a challenging and difficult task due to all the decisions that have to be made and the cost of the purchase. Along with those considerations, the purchaser must interact and spend a grea More

by hamill11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Miller, Steve Miller