Smith Kia of Bellingham

Smith Kia of Bellingham has a promotional event, “Deal or No Deal” and it is misleading. I had a code that matched the code for $2,500 instant cash and when I went to redeem, I was told that my code doesn’t No Deal” and it is misleading. I had a code that matched the code for $2,500 instant cash and when I went to redeem, I was told that my code doesn’t make me a winner and instead I qualified for a $25 off coupon for an oil change. Very misleading. Bert disappointing. I hope nobody else gets misled like this. I’m sure it’s their way of getting people through the door, but they will not receive business from me. More

Great dealership and very knowledgeable and pleasant staff. Kudos especially to Lovante who sold us a new 2022 Kia Niro hybrid XLS, what professionalism! A fast and thorough experience. staff. Kudos especially to Lovante who sold us a new 2022 Kia Niro hybrid XLS, what professionalism! A fast and thorough experience. More

I have been delayed writing this due to husband's hospitalization ,but cannot let this go by. We recently put $ down on a new car when another agency was unable to provide a car. Ours was on the shi hospitalization ,but cannot let this go by. We recently put $ down on a new car when another agency was unable to provide a car. Ours was on the ship that burned and sank in route. We choose a another car at Kia in Bellingham. and put a considerable deposit down. Next day the previous agency found a car like we originally wanted. We could have lost our deposit at Kia. We worked with James Kennedy,who was great,and knowledgeable but, the manager was unbelievablely caring and said,"Of course we will refund your money". He was the nicest person we have ever met in this industry. They mean it when they say they say they put the customer first and they have great integrity.We were amazed and appreciative! Thank you, Brice,Kathleen and Bud Long More

Spectacular service from start to finish. Thorough details in vehicle specs and paperwork. I would recommend this dealership and its staff to all family & friends looking to purchase a vehicle. details in vehicle specs and paperwork. I would recommend this dealership and its staff to all family & friends looking to purchase a vehicle. More

We were happy with lease experience Leased a kia Niro ev. David was a good source of information and went over the new car well with us. We had ordered the car from factory. Leased a kia Niro ev. David was a good source of information and went over the new car well with us. We had ordered the car from factory. More

Professional and positive Great customer service. Sales representative, Sean Peele did an excellent job explaining the process and provided information on the Kia Niro ev that Great customer service. Sales representative, Sean Peele did an excellent job explaining the process and provided information on the Kia Niro ev that was helpful. More

Great experience David was great to work with. Listened to what I wanted and delivered. I didn’t think there was a anyway for it to happen. Definitely suggest David St David was great to work with. Listened to what I wanted and delivered. I didn’t think there was a anyway for it to happen. Definitely suggest David Stoll at Smith Kia! Wonderful experience!! More

Great service as usual. We came in for an oil change for my 2016 Kia Sorrento and received great service as usual. The rotated my tires and said everything was great. I wil We came in for an oil change for my 2016 Kia Sorrento and received great service as usual. The rotated my tires and said everything was great. I will always come here and never go back to Performance Kia in Everett WA. Thanks More

Pleasant Steve in Finance is helpful and friendly every time we come in. He originated our Kia loan at the Burlington store and then in Bellingham We purchas Steve in Finance is helpful and friendly every time we come in. He originated our Kia loan at the Burlington store and then in Bellingham We purchased an extended warranty from him. Really rare guy for a financial expert! More

Pressure to buy...sales first, then customer. I have no doubt this is a good dealership so I will only write from my experience. I won't go through the details. I was short on time but that mad I have no doubt this is a good dealership so I will only write from my experience. I won't go through the details. I was short on time but that made no difference...just felt lots of pressure to test drive, then tell them my price range, then get inside the show room, then tell them my price range, then sit down, then tell them my price range and make a deal yet today. That's why they lost the sale..."Let's make a deal," rather than "let's serve you." More