Smithtown Nissan
St. James, NY
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2,802 Reviews of Smithtown Nissan
I recently bought a new Nissan Altima and the dealer who helped me was Elias Colon-Ocasio. He is a great dealer and he is very friendly with a great personality. His quality of work is great. He worked out helped me was Elias Colon-Ocasio. He is a great dealer and he is very friendly with a great personality. His quality of work is great. He worked out the prices with us very patiently and I would recommend him to every customer. I really appreciate his time, patience and sincerity. Thank you Elias. More
My experience with this dealership was great. The sales person Brian called me back to make sure everything was good with the Maxima. I thought this was a good way of doing business. My only concern was w person Brian called me back to make sure everything was good with the Maxima. I thought this was a good way of doing business. My only concern was when I received the car it still had some of the sheet protector on the roof. More
When we sat down with Brain we told him we were trading in our 2000 Jetta and wanted to lease an Altima"nothing out of pocket". He told us it was not a problem we could roll everything into the lease. We in our 2000 Jetta and wanted to lease an Altima"nothing out of pocket". He told us it was not a problem we could roll everything into the lease. We negotiated a price of $215 a month. When we sat down with the finance manager to sign the contract it was $229 a month and $2800 at signing not including our trade in. We were furious and wanted to know why he told us we were rolling everything into the lease and never mentioned the 2800. We never received an answer. We felt deceived and thought their sales practices very suspect. We told them to cancel the deal and we would go somewhere else. I would rather pay more at another dealership than walk away with such a bad taste for this car. When we confronted Brian with the finance manager present they blamed it on "this is how the Manager structured the deal" Whatever that means. I was going to walk next door to Honda, But the finance manager really wanted to work with us and finally came to a deal we could both live with. If it wasn't for him I would be driving an Accord. While I do love the car, I will not go to this dealership even for an oil change. In the future I'll go to the Nissan dealership in Riverhead. My husband has had his Xterra serviced there,and we have always been happy with them. This is our third Nissan. We have bought them at different dealers and never have we been treated this way. More
Sales person Charles Murray provided excellent service for my leasing experience. I have never leased a vehicle and was not sure if was possible for me. He explained all the options of the lease and made for my leasing experience. I have never leased a vehicle and was not sure if was possible for me. He explained all the options of the lease and made the whole process simple. I would highly recommend Smithtown Nissan to anyone. More
We live in Riverhead and were looking for a specific Nissan Murano, and got lucky when we found it at Smithtown Nissan. Mike Trotta worked out a great deal with us over the phone, so all we had to do wa Nissan Murano, and got lucky when we found it at Smithtown Nissan. Mike Trotta worked out a great deal with us over the phone, so all we had to do was come in to pick up our new car and sign the paper work. It was a pleasure working with Mike and we are so excited about our new car! More
the salesperson was excellent, and the dealer itself was excellent, we will definitely refer this dealer and sales person to family and friends. the dealer has many cars to choose from , and the facilit excellent, we will definitely refer this dealer and sales person to family and friends. the dealer has many cars to choose from , and the facility is excellent, I picked up the car right away. More
Joe Urso and staff were a pleasure to work with and I am very happy with my purchase! I would recommend Smithtown Nissan to all of my friends & family..The 2009 Maxima is very affordable and Joe made sure t very happy with my purchase! I would recommend Smithtown Nissan to all of my friends & family..The 2009 Maxima is very affordable and Joe made sure that I was comfortable with the price. Joe Urso helped me to make the right decision by giving me a detailed overview of the car! More
Very happy with my experience. I leased an 09 Maxima from Smithtown on Thursday evening. They treated me very respectfully from start to finish and were quite pleasant to deal with. Our salesman Amir from Smithtown on Thursday evening. They treated me very respectfully from start to finish and were quite pleasant to deal with. Our salesman Amir was friendly and easy to deal with....no tricks or games played at all. The General Manager even came over and introduced himself and offered us a free first oil change, as well as made sure we were satisfied with the entire process. The finance manager was also quite friendly and didn't pull any of the usual "could i interest you in the Teflon undercoating or window etching?" garbage. Took the car home that evening as they had exactly what I wanted in stock, and couldn't be happier. Only 3 hours from walk in to drive home. More
We were very pleased with our experience yesterday when we leased our 2009 Altima. Matt Brown, our sales representative, was very helpful. He explained everything in detail to make sure we understood the we leased our 2009 Altima. Matt Brown, our sales representative, was very helpful. He explained everything in detail to make sure we understood the terms of our lease. Ally also did a great job of processing and explaining our paperwork. We look forward to working with the service department to ensure that our Altima remains in good working order. More
My experience at Smithtown Nissan was a relaxed and enjoyable one. Our salesperson, Matt Brown was very helpful. He listened to what we wanted and came through on all our requests. We didn’t think we w enjoyable one. Our salesperson, Matt Brown was very helpful. He listened to what we wanted and came through on all our requests. We didn’t think we would be buying a car the day we went to Smithtown Nissan because we wanted to shop around to get the deal we could afford, but that is exactly what we got at Smithtown Nissan. Smithtown Nissan was the only dealership we went to and ended up buying a Nissan Altima. The dealership is clean and the whole staff is informative, professional and friendly. We would recommend this dealership to our friends. More