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Smithtown Toyota

Smithtown, NY

4.8
1,096 Reviews
Smithtown Toyota has been family owned and operated for over 30 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 E Jericho Turnpike

Smithtown, NY

11787

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Showing 1,096 reviews

January 21, 2017

Worth the Drive With a Toyota dealership being only blocks away from my house, people wonder why I drove all the way out the Smithtown Toyota for my new car. Here i More

by KerriKV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Albergo and Diego
Jan 25, 2017 -

Smithtown Toyota responded

Thanks for your outstanding review, Kerri! We truly appreciate your kind words about our dealership and all of the members of our team that you worked with. We strive to have a friendly and welcoming environment here at Smithtown Toyota. Please let us know if you need anything else at all—that's what we're here for! Lauren Karakasians, Customer Relations Manager

January 15, 2017

The personal experience they gave me was much appreciated I have dealt with Louis Bilous in the past and when I went to Smithtown Toyota to look him up, I met Tim Payton. They were both most gracious, let me More

by citterf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Payton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2017 -

Smithtown Toyota responded

Thank you very much for the great feedback. We appreciate you taking the time to share your experience with us! Thank you especially for recognizing Tim and Louis. We hope to see you again soon! Lauren Karakasians, Customer Relations Manager

January 06, 2017

Sean is the BEST! Sean Deitz is by far the best sales person we have ever dealt with. This is our second time leasing with him (we bought a prius and leased a rav4 3 y More

by jlgrass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Dietz
Jan 09, 2017 -

Smithtown Toyota responded

We are so glad to hear of your positive experience with Sean and our dealership! We'll make sure he hears your kind words as well. We appreciate your loyalty over the years and look forward to our relationship for many years to come. Thank you for your review and drive safe! Lauren Karakasians, Customer Relations Manager

January 06, 2017

Awesome Experience! I recently went into Toyota, in Smithtown, to look at a new Tacoma pick up truck. I was met by Meghan Dwyer, from the Sales Team. From that moment o More

by divassallo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Jan 09, 2017 -

Smithtown Toyota responded

Thank you very much for your outstanding review! We appreciate you taking the time to let us know what a wonderful experience Meghan provided you and we know she'll be delighted to hear it as well. Please let us know if there's anything else we can do for you and as always, drive safe! Lauren Karakasians, Customer Relations Manager

January 02, 2017

Feel Guilty Not to Buy from Meghan Dwyer I went to Smithtown Toyota on Dec. 30th evening. It was a joyful experience with Meghan Dwyer, Sales Representative. Meghan gave me a detail info a More

by pine1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark - manger, Meghan Dwyer
Jan 03, 2017 -

Smithtown Toyota responded

Thank you very much for leaving such a stellar review about Meghan! She's truly an asset to our team and we're so glad you recognize that as well. We appreciate your honesty and hope we can be your dealership of choice in the future. Please let us know if we can be of any assistance. Thank you again! Lauren Karakasians, Customer Relations Manager

December 25, 2016

A Plus Dealership This is the third car I purchased at this dealership. They are all very professional, experienced and most importantly, honest. They will always be More

by frances
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Albergo, Sales Manager and Diego (who did our paperwork quickly & efficiently)
Jan 03, 2017 -

Smithtown Toyota responded

Frances, we sincerely appreciate your outstanding review and your repeat business over the years! We'll be sure to pass along your kind words to Lou and positive feedback. Thank you for continually choosing us, no matter how far away we are! Please let us know if you need anything at all. Thanks again! Lauren Karakasians, Customer Relations Manager

December 24, 2016

Exceeded my expectations I've leased 2 Corollas from Ben Zimmet. Not only did he offer me VERY competitive prices, but he treated me with courtesy and respect. Any phone More

by ConradAnthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Zimmet
Jan 03, 2017 -

Smithtown Toyota responded

Conrad, we're so pleased to hear that you had a great experience with Ben and the rest of our team here at Smithtown Toyota! It's customers like you that truly make it all worth it. If there's anything else that we can do down the road, please don't hesitate to reach out. Thank you again! Lauren Karakasians, Customer Relations Manager

December 24, 2016

Attention to Detail My wife just bought a new 2017 Corolla SE. We've been to the dealership before for good service on her older one. We traded that and my Mazda Truck More

by 2ESmiths
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Dietz
Jan 03, 2017 -

Smithtown Toyota responded

Thanks for your outstanding review! We truly appreciate your kind words about our dealership and Sean. We strive to have a friendly and welcoming environment here at Smithtown Toyota. Please let us know if you need anything else at all and in the meantime - enjoy your new Corolla! Lauren Karakasians, Customer Relations Manager

December 21, 2016

Very pleasant Went in to lease a truck. Very reasonable when it came to negotiation on prices. The employees really try to work with you. The salesman I had was Big More

by Tacoma17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Big Mike
Dec 21, 2016 -

Smithtown Toyota responded

We are so pleased to hear of your stellar experience with us and Mike! We'll make sure he hears of your positive feedback as well. Thank you for choosing Smithtown Toyota and enjoy your new Tacoma! Thanks again! Lauren Karakasians, Customer Relations Manager

December 16, 2016

Very Easy Sales Experience Louis was great as always! I have purchased a few Toyota's from Louis and once again he was great and he made the experience simple and fast! More

by Channy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2016 -

Smithtown Toyota responded

Thank you so much for your review, Channy! We sincerely appreciate you taking the time out of your day to do so. We'll make sure Louis hears of your kind words. Thank you again and have a great weekend! Lauren Karakasians, Customer Relations Manager

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