Sommer's Buick GMC Subaru

Worth the wait :-) Just picked up my new 2016 Subaru Legacy only a few days ago after 6 long weeks of it's anticipated arrival... and I am in love!! I test drove at a lo Just picked up my new 2016 Subaru Legacy only a few days ago after 6 long weeks of it's anticipated arrival... and I am in love!! I test drove at a location in Madison where I live, but purchased nearly 2 hours away at Sommer's as they are a Costco affiliated dealership. I originally spoke with Nikki, who was very pleasant and helpful. She eventually connected me with Jeremy who's service was outstanding every step of the way. He helped work out a deal that fit within my budget and in a pinch after it's arrival, unwrapped the plastic, taught me all the bells and whistles, and had me behind the wheel of my beautiful new car in just a few short hours. It was such a pleasant experience from start to finish and I am grateful for everyone who played a part in it. But now my fiancé can't stop bragging how it'll be his car too in just a few short weeks. :-) Thank you, again! More

Lessons learned Sommer is staffed with very skilled and professional sales teams. Car sales is a very competitive business. Take advantage of Edmunds and the other we Sommer is staffed with very skilled and professional sales teams. Car sales is a very competitive business. Take advantage of Edmunds and the other websites that can help you get competitive bids from area dealers and go armed with timely information when you buy your car. Grant Sommer reached out to me after learning of my concerns with my sales experience. I appreciate his responsiveness. More

Took great care of me After spending the day trying to get a steal by driving all over the state, I finally stopped 2 minutes from my home. Troy took the time to hear what After spending the day trying to get a steal by driving all over the state, I finally stopped 2 minutes from my home. Troy took the time to hear what I was looking for, and got me into three car that fit the bill. In ten minutes I'd arrived on my choice and was out the door. A fair, and painless deal! They portered the car, and when I picked it up, Michael outlined my waranty options without an ounce of pressure, and got me out the door in my car. I ended up with an older, used car which fills my need for now, but when I need my next car, I'll save myself some time and agrivation and go see Troy at Sommer's first. More

Nikki Reichert @ Sommer's Subaru is THE BEST! Nikki and other dealers have a difficult job, where they rely on commissions for themselves and where customers want the best value for their money. Nikki and other dealers have a difficult job, where they rely on commissions for themselves and where customers want the best value for their money. Doing that job with honesty, promptness, competency and professionalism is a rare find in today's car buying/selling world. Working with Nikki made me feel like there are still (although very few) people that find those values important and further more demonstrate them! Thank you, Nikki! None of the ~12 Michigan dealers I contacted were able to match the quote I got from Sommer's. But, more importantly, none had the listening skills, attention to detail and promptness that I received from Nikki. I know what I want and I do my research. When I ask for something, I don't want a dealer forcing me to buy something completely different and more expensive. Nikki never did that and she made sure to stay in tune to what is important to me! I will keep her contact information and will be sharing with friends and family looking for a vehicle. We'll likely need a new vehicle in a year or two. If it's a Subaru, I KNOW where I need to go now! Outstanding experience! Thank you again Nikki! Jasna A. from MI More

overpriced service Everyone was nice, BUT........I was charged $340 some dollars to install a new headlight assembly for a newer model Tahoe. I was told it may be a lab Everyone was nice, BUT........I was charged $340 some dollars to install a new headlight assembly for a newer model Tahoe. I was told it may be a labor intensive job, although the repair was completed in about 30 minutes or so. Then I was told that there was a clearance light out-----that would cost about $90 dollars to replace. I declined and replaced it myself in less than 10 minutes. More

Out of the box I live in Arizona and was attempting to purchase a used vehicle for my son in Mequon, WI. On line I located Sommer's Automotive and decided to start I live in Arizona and was attempting to purchase a used vehicle for my son in Mequon, WI. On line I located Sommer's Automotive and decided to start at the top and called Don Sommer's. Much to my delight and surprise we made contact. I explained my needs which were quite unorthodox and Mr. Sommer's "stepped out of the box" to satisfy my purchase request. I'm a complete stranger attempting to make a "good deal" from 2,000 miles away and we consummated our purchase contract within 24 hours. The process was quick, efficient and professional. Best of all, Mr. Sommer's personally delivered the car to my son. Simply outstanding. More

Do your homework first After getting quotes from 10 Subaru dealers in the greater Milwaukee area, we finally bought from Sommer's. Sommer's originally quoted us the highe After getting quotes from 10 Subaru dealers in the greater Milwaukee area, we finally bought from Sommer's. Sommer's originally quoted us the highest price of all the dealers, but we knew exactly what car we wanted and that we wanted to buy from Sommer's because their sales staff was easy to deal with, they respected our time and decision making process, and they have earned recognition from SoA for their outstanding service. So, we asked them to match our lowest price, they did and we bought. This isn't to say that buying or leasing a car is easy or transparent. If you want the best price and to understand all the sales shenanigans, no matter who you buy from, take the time to educate yourself. Personally, I found this web site the most helpful: http://www.realcartips.com/ The number one tip: don't negotiate price. Rather, get offers (by email) from as many dealers as possible, then work with the dealer that offers the best price or whoever you like best. Done. More

Excellent Experience at Sommers I recently bought a used Suburu Outback at Sommer's Automotive. I received excellent service from the salesman Scott S. He was very detailed and I recently bought a used Suburu Outback at Sommer's Automotive. I received excellent service from the salesman Scott S. He was very detailed and covered all the differences between the years/models we looked at quite well. My wife and I enjoyed the buying process with him and he was excellent on all the details of each vehicle. He wasn't pushy or high-pressured and really listened to what we cared most about. I would recommend him as a great salesman. We also decided to get financing for Sommer's as well. We worked with Michael C. and he was excellent working with us on the loan process. He was detailed and very quick on processing the loan application. He was also very friendly and explained all of the different aspects of the process. We were happy we met with him and decided to get financing from Sommer's automotive. I would recommend him as well as a great contact to meet if you decide to finance through Sommers. More

Don was fantastic to work with Don Ciardo was fantastic to work with. He was fast and got me out of there quickly with a great 2014 Subaru Legacy. I really enjoyed the experience. Don Ciardo was fantastic to work with. He was fast and got me out of there quickly with a great 2014 Subaru Legacy. I really enjoyed the experience. More

Another great purchasing experience with Jeremy When my decision was made to switch to a SUV from a Buick, Jeremy Stilb was of great assistance. He understood what I wanted and made great suggestio When my decision was made to switch to a SUV from a Buick, Jeremy Stilb was of great assistance. He understood what I wanted and made great suggestions to help me. At no time was I pressured. When I took delivery of the GMC Terrain, Jeremy gave me a thorough explanation of vehicle as well as setting up my phone, connecting with OnStar etc. After 8 1/2 months, very glad this decision was made. All the personnel that I deal with at Sommer's are always helpful and friendly. More