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221 Reviews of South Bay Lexus - Service Center
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January 15, 2007
Under no circumstances would I recommend South Bay Lexus as this is the second time I have scheduled routine service one week in advance, only to have them not perform service in a timely manner, and let my as this is the second time I have scheduled routine service one week in advance, only to have them not perform service in a timely manner, and let my vehicle sit in the service area for several hours, without any work being done. After several calls to managers and service technicians with promises of a return calls, messages were not given to managers, calls were not returned and they took no responsbility for inconvenience, annoyance and poor service. Do yourself a a favor and SKIP THIS DEALERSHIP ALL TOGETHER!!! Total disregard for customer service. Go elsewhere. More
by capricornwoman
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