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South Park Mitsubishi

Bethel Park, PA

4.9
399 Reviews
We believe a successful car dealership begins with a commitment to customer satisfaction. Offering price is just not enough. We have grown because we understand that knowledgeable customers want and expect us to help protect their vehicle investment. We continually review our levels of customer satisfaction. We do this to insure that your experience with us was a positive one; we monitor the level of our customer satisfaction including asking for feedback from customers like you. Customer satisfaction starts with a knowledgeable sales staff plus technicians with the best equipment and the best training skills available. When you choose South Park Mitsubishi to buy a vehicle, visit the service department or just have a car question, you can rely on our commitment to customer satisfaction to expect the best price, the best service and experienced advice delivered in a friendly, competent and professional manner. At South Park Mitsubishi we build customer relationships for life by providing service that exceeds all expectations, through our people… who are professional, totally dedicated and always appreciative of our customer business. South Park Mitsubishi is ready to serve you in any way we can. Feel free to contact the staff or us, if you need additional assistance.
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5172 Library Road

Bethel Park, PA

15102

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Showing 399 reviews

November 06, 2017

Awesome dealership and great service Sales staff was great. Very friendly and helpful. A lot of inventory. Brian Sten was our sales person and he deserves all the credit for the sale. More

by Cecil Buyers Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sten
November 06, 2017

Quick and painless It was an easy process. The people were very nice. They were willing to help and answer questions. It seemed like they genuinely wanted the custome More

by Cody Carr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Cooley
November 05, 2017

Another satisfied customer We recently purchased our third car from South Park Mitsubishi, our salesman was John Kozik. He has sold us our last three cars and is a top notch sal More

by CGSIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kozik
November 03, 2017

Horrible Dealer, Owner Is So Rude!! $205,000 Car, Stay Away! Spend the day traveling from Columbus to Pa to by a Lamborghini from this dealer. I called 2 times allowing them to know I was on the way. When I arri More

by Lambo Chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Goshen Cinar / CEO owner
Oct 10, 2017 -

Lambo Chad responded

Lets get this straight, the owner, Goshen walked straight past me, said "it is what it is" and keeps walking. Im here to buy a 200k car and thats how you treat your customers? Ive never been to a dealer and been treated worse than my experience yesterday. My attitude might be short because of you being so rude and not even walking up to help me. I had to get the salesman to go get him 3 times while at the dealership when I have questions. He acted too busy to help me and I can assure you, thats irritating. You brag about your high end Ferraris, I guarantee you thats now how those dealers treat you. If you were treated the same way you treated me, you would have walked in a heartbeat. I came to the dealership with my truck, trailer, checkbook ready to buy the car. Do not represent a car that you are not under control of. I made it very clear for over 24 hours that I was on my way and I would be coming for the car. If you plan to only accept cash, you need to disclose that as I dont think many people are going to walk into your dealership with 204,000 cash. Also a little FYI, there is a tool call the internet. You can sign on to a bank which could verify the funds. Might look into that, dont say I didnt teach you something You hold the title till the check clears and release it then. Thats how it works, bought plenty of cars that way. I hope you understand a certified check can be cancelled as well. I want people to know about this dealership, how the owner really is and question buying a car here before signing the paperwork.

Oct 10, 2017 -

Lambo Chad responded

If you want to go there, ask Bret or Will at Miami why I walked, I showed up and the Huracan had scratches in the paint, 2 holes in the seats that were not disclosed, the wrong wheels that we agreed upon, etc. Don't make assumptions or put words in my mount that are not true. Now that we have that clear lets move on. You are the seller of the car, I have no contact to negotiate besides for a private message on instagram with the owner that he responds maybe once a day. If you are the broker of the car, you sure as xxxx better be able to negotiate the final selling price. You wouldn't give me the owners info to make a deal so you surely better be able to. Thats not my problem, if you have a car on your lot you are selling, you need to be able to complete the deal. Think of how much time you would have saved if you would have just respected me, gave me 15 minutes of your time yesterday? Car would be gone and you wouldn't have to defend your pathetic customer service online. As the enthusiasts say, Caio

Oct 10, 2017 -

Lambo Chad responded

Look at how worked up you are getting, I think anyone reading will be able to see your true colors. I walked into the store pumped and ready to leave with a car that cost as much as the average home. Clearly Im not walking in your dealership with a chip on my shoulder. I have a text where we started at $204k and I said I wasn't going to make an offer till I was there. Get your facts straight because Cody messaged $204 before I left my house. Also, once again your customer service is horrible. I called at 11am saying I was on the way. They transferred me to David I believe which I left a message on his inbox. I called back as I wanted to speak with someone. The lady transferred me to your sales department. They then took my name, number, etc and said they were going to notify you. I was assured you would be calling me back should there be any issues. You need to straighten up your employees then if thats the case. Don't point fingers at me when your employees didnt do their job

Oct 10, 2017 -

Lambo Chad responded

Just a random thought since your so feisty now. Has it ever crossed your mind to ask how things could be made right to make the sale go through? No, your more concerned about fighting. I guess that is truly what makes the difference between a reputable dealer with a great customer service vs a small time dealership with a clear lack of customer service. I could sell ice to an eskimo, thats what makes the difference between you and I. If you had any customer service you would have been able to sell me the car 10x now. Instead you have chose to argue and point fingers now for 12 hours

Oct 11, 2017 -

Lambo Chad responded

I have reported what I needed to and its on here now for a reason. I just hope this info reaches the correct people so they can make an educated decision before shopping at your sub par dealership. My money will spend just fine at another dealership, move along

Oct 11, 2017 -

Lambo Chad responded

Also lets not try to turn the tables, this is a review about your poor dealership customer service. Do not bring my business into this. If you want to start taking jabs, Ill continue posting more reviews, cars.com, auto trader, etc are all just a click away. Cheers

November 03, 2017

Ask for Brian!!! Overall great customer service. Brian and team were very helpful through the whole car buying process. He was able to give us a great deal for our trade-in and even better deal for o More

by Mwf5148
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sten
November 01, 2017

Awesome Dealership I traveled from Beaver County to the dealership and my experience was great, my salesman was Husni Daghles and he was very courteous and very informat More

by Wish116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Burns, Husni Daghles
October 30, 2017

A GREAT EXPERIENCE I went in to test drive a Mirage and ended up purchasing an Outlander.The price for the vehicle caught my attention.I had checked out the price of co More

by Alan H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Husni Daghles
October 29, 2017

Pleasant experience all around The staff was friendly and knowledgeable about the 2017 Lancer I was looking at. They were happy to point out features and after purchasing, they eve More

by Vince Ruffalo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Burns, John Kozik
October 27, 2017

Great! The experience at south hills Mitsubishi was great.Tony my salesman was awesome, he was very informative about all the booklets and gave a run down of More

by Cmolish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Goodwin
October 26, 2017

Steve Cooley and Bill Burns are THE BEST! I was made to feel that I was the most important customer they ever had and they were extremely helpful. Would highly recommend them and the dealershi More

by Grandma Ruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Burns, Husni Daghles, Steve Cooley
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