South Point Hyundai

The reason I brought my car in was never address or action, even though I brought it in the reservation booking, at the time of drop up and in follow-up communications. I had to follow-up several times action, even though I brought it in the reservation booking, at the time of drop up and in follow-up communications. I had to follow-up several times to get responses, and still have not gotten any follow-up in 2 weeks. When dropping off my car, employees were just staring at me, no one acknowledged me, after a bit of time, I went inside to the serive office they told me someone would come to me. When I walked back to my car someone was there. I was given an estimate on when they would look at my car but post that the communication has been poor. I would like someone to reach out to me as the DTC that I brought my car in to be looked at is still firing. More

Dominque and John went above and beyond to get my husband and I back on the road. We were on vacation and our car broke down. It was in the evening, but they stayed at the dealership until our car was towed and I back on the road. We were on vacation and our car broke down. It was in the evening, but they stayed at the dealership until our car was towed in. They got right wok the following morning, found the issue, and was able to make necessary repairs. I’m so grateful for their professionalism and their dedication to getting us home safely! More

Finally, after countless trips to Southpoint Hyundai, my 80-year-old friend is going to be able to cancel her extended warranty and maintenance contract which she did not know she was getting she traded in 80-year-old friend is going to be able to cancel her extended warranty and maintenance contract which she did not know she was getting she traded in a car a palisade that had extended warranty and maintenance contract after six weeks of owning it and was not given any refund or credit for the extended warranty and the maintenance contract. I talked to accounting and it looks like we’re getting this resolved and a refund. Carter and financing and Sonny the general sales manager were no help at all. In fact they continually lied to my 80-year-old female friend and never offered to help her get a refund from having two service contracts and two extended warranty. Do not do business with Southpoint Hyundai. More

Amazing! This is my 3rd Hyundai from South Point Hyundai and I worked with Shawn who knows what he is talking about and all the information we needed for the This is my 3rd Hyundai from South Point Hyundai and I worked with Shawn who knows what he is talking about and all the information we needed for the car we wanted. He emailed and texted as soon as everything was ready to go and we were in and out! Such an easy and smooth process. Thanks Shawn! -Manriquez Family More

Highly recommended. Kyjuan was awesome! He listened, was knowledgable, kind, professional, and was committed to great customer service. Kyjuan was awesome! He listened, was knowledgable, kind, professional, and was committed to great customer service. More

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Disappointed drove there to find out the state inspection was not working. Tried to get batteries replaced for my keys. The parts person was not helpful. was not working. Tried to get batteries replaced for my keys. The parts person was not helpful. More

I had an 830am appointment to replace the cabin and engine air filters. Told me it would take 1-2 hours. When it was almost 1130am and no one had told me anything, I went to the car dropoff area asking engine air filters. Told me it would take 1-2 hours. When it was almost 1130am and no one had told me anything, I went to the car dropoff area asking whoever was around for information about my car. One person was going to ask the technician for me, but that person had me waiting again for at least 15 min, so I decided to go to the source. I found my car, but the technician just started taking it down, didn't even look at me. Drove it away. So I walked back. Then they sent me a text saying there's $3,600 worth of repairs it needs. They didn't talk to me about these repairs, just a text. I take my car home and realize they left a random screw and allen wrench on the passenger floor. Not to mention the cashier behind the desk in the waiting room was coughing the whole 3 hours, I'm sure exposing us all to whatever she had. Really horrible service department. More

This is my second time buying a car from Buba. He worked with me on everything I needed and was great!! Made it super easy! He worked with me on everything I needed and was great!! Made it super easy! More

Carlos helped me get a good deal and I appreciate it very much, I got everything I wanted in my car! much, I got everything I wanted in my car! More