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South Point Hyundai

Austin, TX

4.4
2,332 Reviews

4610 S Interstate 35

Austin, TX

78745

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2,332 Reviews of South Point Hyundai

February 08, 2024

Amazing service, I’d like to thank Dereck for helping me find a bank and financed to my liking. And the car salesmen Carlos did a great job, he made me feel comfortable and confident with my purchase. More

by laidbackcecil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Aguilar, Derrick Far
Feb 08, 2024 -

South Point Hyundai responded

We are very happy to hear that Derrick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eddie Gomez hydelivery@southpointauto.com

February 08, 2024

Excellent service and friendly. They said it would take about 2 hours and was done in 90 minutes Waiting area was very clean and even offered coffee/water and snacks. More

by tommieabi12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Nolte, Courtney Fisher
Feb 08, 2024 -

South Point Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at South Point Hyundai. Rebecca Abyetta rebecca@southpointauto.com

February 08, 2024

Don't buy a Hyundai if you expect service after the sale. Bought a new vehicle 3 weeks ago and from day 1 I noticed it drifted to the left when driving. I called to schedule an appoint and was told it may More

by Don't be a sucker
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know her name
Feb 11, 2024 -

South Point Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Eddie Gomez hydelivery@southpointauto.com

January 31, 2024

I had the pleasure of working with Therion and he was the best. Very professional, had my best interest at heart, and very personable. I highly recommend working with him. He isn't your average sales guy. He More

by Erika T
Recommend Dealer
Yes
Employees Worked With
Therion "Bubba" Mitchell
Jan 31, 2024 -

South Point Hyundai responded

Erika, Thank you so much for your wonderful review! We are thrilled that Therion had the opportunity to provide you with great service. We thank you for choosing South Point Hyundai! Eddie Gomez hydelivery@southpointauto.com

January 31, 2024

Shawn Hamze is an amazing salesman. He listens and does his best to deliver. My family has bought many vehicles from him. Everyone we speak to is friendly. The dealership is big, beauti More

by kaylasikes95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Hamze
Jan 31, 2024 -

South Point Hyundai responded

Kayla, It's great to hear that Shawn was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing South Point Hyundai! Eddie Gomez hydelivery@southpointauto.com

January 26, 2024

The worst service I've had in my life. Time and time again they continue to disappoint. Do NOT go to this dealership. More

by TJDogs96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmanuel Soto
Jan 31, 2024 -

South Point Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Eddie Gomez hydelivery@southpointauto.com

January 23, 2024

Horrible wait time for any kind of service. 3-4 months for a scheduled appointment. If you take your car with no appointment for an urgent matter. The car stays there for at least 30 days befor More

by almazanteresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmanuel Soto
Jan 27, 2024 -

South Point Hyundai responded

Thank you for your review. We're sorry to hear about the delays, and we'd like to address these issues with our team. If it's possible to discuss your concerns in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Eddie Gomez hydelivery@southpointauto.com

January 12, 2024

Good service top to bottom. William was a very helpful and responsive sales rep and helped me throughout a monthlong process. More

by GregH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Tucker
Jan 12, 2024 -

South Point Hyundai responded

Thank you, Greg, for your feedback on your recent visit to South Point Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience. Eddie Gomez hydelivery@southpointauto.com

January 05, 2024

We had an awful experience with the service department here. We brought our vehicle in because the transmission indicator came on. We were told that this would be under warranty and that we would hear bac More

by mdoeckel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lala Carver
Jan 10, 2024 -

South Point Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Eddie Gomez hydelivery@southpointauto.com

January 03, 2024

Art Liscano was my salesman and he was so amazing. He helped and explained everything so thoroughly and gave my husband and I the best car buying experience ever. More

by rvasquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art Liscano, Carter Palmer
Jan 03, 2024 -

South Point Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Art had the opportunity to provide you with great service. We thank you for choosing South Point Hyundai! Eddie Gomez hydelivery@southpointauto.com