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Southern 441 Toyota

Royal Palm Beach, FL

3.6
508 Reviews

9205 Southern Boulevard

Royal Palm Beach, FL

33414

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508 Reviews of Southern 441 Toyota

July 29, 2024

I AM VERY DISAPPOINTED WITH TOYOTA, MY COROLLA 2023 THAT I BOUGHT A YEAR AGO RAN OUT OF BATTERY, AFTER AN STRESSFUL MORNING, I TOOK IT TO THE DEALER AND THEY ATTENDED TO ME JUST BECAUSE THE CAR WAS D More

by LAMARTIKA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I DO NOT REMEMBER
Jul 31, 2024 -

Southern 441 Toyota responded

Hi, here at Southern 441 Toyota we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. Please call our General Manager, Andrew Scearce, on his direct line at 561-491-4410 or email him at ascearce@441toyota.com so he can learn more about your particular situation and work to rectify the situation.

April 27, 2024

Imagine that you place a deposit on a new SUV that is in transit (the exact trim, options, and exterior/interior color you wanted). When you go to pick it up, it's NOT THE RIGHT SUV!!! It's a different VIN More

by EMS0930
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
elisha lugo
Apr 30, 2024 -

Southern 441 Toyota responded

Here at Southern 441 Toyota we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. Please call our General Manager, Andrew Scearce, on his direct line 561-491-4410 or email him at ascearce@441toyota.com so he can learn more about your particular situation and work to rectify the situation.

February 09, 2024

My wife and I had a very pleasant and no pressure experience with Salesperson Ali. He was professional, polite and eager to help. We ended up getting exactly the vehicle we wanted, and he continued o More

by GK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Ali
Feb 12, 2024 -

Southern 441 Toyota responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Southern 441 Toyota to have earned it.

February 03, 2024

Customer service sucks Front right brake was screeching. Told nothing wrong w it. 4 people heard the screeching n u told us brakes are ok More

by jerseygirl5
Recommend Dealer
No
Employees Worked With
Don't know
Feb 05, 2024 -

Southern 441 Toyota responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact our General Manager, Andrew Scearce, on his direct line 561-491-4410 or email him at ascearce@441toyota.com to share more details about your visit so we can make things right.

January 25, 2024

Brandon and Anthony started out great actually better than past dealer experiences! After coming to an agreement on trade value, providing a credit card authorization form for deposit and scheduling deli More

by fred.ullmann69
Recommend Dealer
No
Employees Worked With
Brandon and Anthony
Jan 26, 2024 -

Southern 441 Toyota responded

Hi, here at Southern 441 Toyota we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. Please call our General Manager, Andrew Scearce, on his direct line at 561-491-4410 or email him at ascearce@441toyota.com so he can learn more about your particular situation and work to rectify the situation.

Jan 29, 2024 -

fred.ullmann69 responded

I have emailed Andrew twice no response

January 10, 2024

I recently purchased a Toyota from this dealership and had a terrible experience. The salesman was fantastic overall, although there was a misunderstanding regarding the prepayment penalty on the loan, wh More

by mnichom
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amy, Imeles
January 06, 2024

Very high dealer and junk fees. Much cheaper elsewhere. I don’t mind buying out of state. Most dealers don’t have this junk fees. More

by Bubba24
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Carlos
Jan 08, 2024 -

Southern 441 Toyota responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please call our General Manager, Andrew Scearce, on his direct line at 561-491-4410 or email him at ascearce@441toyota.com. so we may identify ways to improve your experience.

October 15, 2023

Beware of this dealership and their service department! On 11/10/23 I brought my 2022 Tundra in for oil change and tire rotation and 45 mins later the service advisor said your truck is ready but what they More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Smith
Oct 17, 2023 -

Southern 441 Toyota responded

Hi Lisa, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact our General Manager, Andrew Scearce, on his direct line 561-491-4410 or email him at ascearce@441toyota.com to share more details about your visit so we can make things right.

September 19, 2023

Ryan is the best. Always available when you need assistance. Ensures a professional staff group member will handle your service; my last visit was with Tim Saunders More

by patmcbago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Saunders, Ryan Smith
Sep 22, 2023 -

Southern 441 Toyota responded

Hi, thank you so much for your feedback about Southern 441 Toyota! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 27, 2023

My family have been purchasing Toyotas for the last 20 plus years. This dealership is not the best one I ever dealt with. My daughter purchased a used car in April 2023. The history says that it was due f More

by nani
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alvaro Delgado
Jul 30, 2023 -

Southern 441 Toyota responded

Hello, here at Southern 441 Toyota we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. Please call our General Manager, Andrew Scearce, on his direct line at 561-491-4410 or email him at ascearce@441toyota.com so he can learn more about your particular situation and work to rectify the situation.

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