Southern Acura Newport News

Charles was wonderful, very professional and helpful. I will go back to this dealership and purchase another car. I have recommended other people to him. Kim the finance person was also good. Charles helpe will go back to this dealership and purchase another car. I have recommended other people to him. Kim the finance person was also good. Charles helped me by setting up my bluetooth and explaining various features of the car. Just a great guy. More

This was our first Acura purchase and the personel that we dealt with were extremely Professional and helpful. We have never experience this type of treatment at a car dealership before "NEVER". Starting we dealt with were extremely Professional and helpful. We have never experience this type of treatment at a car dealership before "NEVER". Starting off with the salesman, Mr. Morris Mebane, this man was so great and helpful to us as this made buying our first RDX Acura a great and happy experience. Morris was very helpful and answered all of our questions and explained about the workings of the car.. We highly recomend Mr. Morris Mebane as excellant Professional salesman and he will treat you well. Mr. Jack Anderson and Mr. Ed Burrows are both very good people as these three men are good examples of the great Professional staff you will deal with when you come to purchase a car at Hall Acura of Newport News. Anyone looking to purchase a car, we highly recomend Mr. Morris Mebane as you will be happy with the Professional atmosphere and the positive experience you will at this Dealership that you will not find anywhere else.. Thank you all for a good deal and beautiful RDX ACURA. We love it.==We could only give you guys only 5's in your ratings, you really deserved higher. Thanks again, MORRIS, JACK and ED.====sonny & Ronnie More

This is our 3rd purchase from Hall Acura Newport News in the past 18 months. We enjoy the laid back, friendly and professional atmosphere. Keith Duncan is our sales person and Keith is the best. He goes o the past 18 months. We enjoy the laid back, friendly and professional atmosphere. Keith Duncan is our sales person and Keith is the best. He goes out of his way to answer your questions and listen to your needs. No matter what department from service, sales, finance and parts....Everyone is always saying hello and how may I help you. Makes you feel right at home. There is no pressure from service to sales....they are the best. We have been very happy with the sale price and trade in value of all our transactions. I would highly recommend Hall Acura Newport News for you new, used or service needs. If looking for a new car...... Ask for Keith Duncan....he will make you feel like a long time friend. Hall Acura Newport News..... Service is second to none. More

I came to Hall's Acura after a less than acceptable I came to Hall's Acura after a less than acceptable experience as another local dealership. I immediately met Mr. Jackson (he approached me a I came to Hall's Acura after a less than acceptable experience as another local dealership. I immediately met Mr. Jackson (he approached me and my son in a cordial and professional manner!) who upon learning my car-interest showed me a few possibilities on the lot. While there were none that quite met my needs at that moment, Mr. Jackson followed up via phone with other cars that he thought would interest me, even offering to pick me up at my home to show me the car(s). Finally Mr. Jackson called to inform me that he felt he had found the car that suited all my needs. It was perfect! I purchased the car and I could not be any happier with my purchase. Mr. Jackson is an excellent salesman: cordial; respectful; helpful; and concerned about his customers. I would give him my highest recommendation!! Shirley J. Jordan 757.872.9676 More

Prior to going to Hall Acura a friend had recommended Keith Duncan at Hall Acura. She had boasted about the professionalism and positive experience she had working with Keith Duncan. I was very nervous Keith Duncan at Hall Acura. She had boasted about the professionalism and positive experience she had working with Keith Duncan. I was very nervous about purchasing a car because I had never been the decision maker in a car purchase before. I did not trust car salesmen until I worked with Keith Duncan. He was not pushy and helped me understand the value in my selection. I was trying to decide between 2 different cars and he patiently explain the value in th Acura products while at the same time not speaking negatively about the Lexus. I can distinctly recall Keith telling me that once I buy an Acura, I would always be and Acura customer. He was correct since I have owned 4 Acuras. Keith always follow up with me about the latest service specials, new models and whatever upgrades are available. He helps me make appointments for service and make sure I have a service loaner to drive if the service will require an extended period of time. The dealership has a very calming atmosphere, always clean and comfortable. The lounge is comfortable with the flat screen TV and the comfortable furnishings. The other staff members are always friendly, helpful and professionally dressed. Anyone who is in the market for a vehicle,I highly recommend the Acura and my salesperson, Mr. Keith Duncan. More

I HATE to buy new vehicles and Joe Connors and Bob Saunders made it SO easy! We actually bought 2 used vehicles within a 30 day period and each transaction was great. We had to have our truck in for a Saunders made it SO easy! We actually bought 2 used vehicles within a 30 day period and each transaction was great. We had to have our truck in for a repair shortly after we purchased it, and Joe came and got our truck, took it in for repair and brought it back to me! Awesome dealership More

We went in the dealership to purchase a car that they ended up not having. They said they expecting the car in about 3 weeks. We ended up putting a down payment to hold the car so once it came it it wa ended up not having. They said they expecting the car in about 3 weeks. We ended up putting a down payment to hold the car so once it came it it was ours. They said that they would try to locate one and get it sooner. Within about 5 days of putting the down payment down we got a call from the dealership saying they got the car. We set up an appointment that night. We went in for our appointment and our sales person, Daryl Hoe, went over every book with us and helped us pair our phones to the car and showed us how to use just about every feature on the navigation system. More

Mr. Connors was a pleasure to deal with along with the Sales and Finance Manager. I would highly recommend Mr. Connors and the Acura Dealership. I trade vehicles every couple of years and this was one of Sales and Finance Manager. I would highly recommend Mr. Connors and the Acura Dealership. I trade vehicles every couple of years and this was one of the smoothest transaction I have experienced. More

This Acura Dealership is one I would send any family or friend to buy a vehicle or service. Right from the start I was treated like as if I was part of the family. Treated us with respect and was not pushy friend to buy a vehicle or service. Right from the start I was treated like as if I was part of the family. Treated us with respect and was not pushy on anything. They did not have exactly what we were looking for on their lot but my wife and I explained what we wanted and they found what we wanted at another lot of thiers. They said they could have it there in a few hours. And they did, was very pleased what we saw, it had some minor scatches and a ding in the hood. They said no problem they would fix all to our satisfaction. And if we did not like it afterward we could walk. They had their detailer buff it all up and our salesman Joe Connors went on his own behalf to call the dent doctor to fix the dent the right way. Looked AWSOME!!!! so we bought it. I have to say I purchased many cars and trucks in the past and this was the best experience by far. All right to the point and no games. So thankyou for everything, hope to see you in the furture when ready to buy again. Tim & Bridgette (THANKYOU!!!) More

Ed and Morris Provided GREAT customer service. They made our buying experience a memorable one. We weren't pressured and got all like many of the other dealerships we went to. There was such an ease and fri our buying experience a memorable one. We weren't pressured and got all like many of the other dealerships we went to. There was such an ease and friendly atmosphere and we appreciate the fact that we were not pressured into making a hasty decision. They were very professional and curtious and we would recommend them to anyone and everyone. More