Southern Buick GMC Greenbrier - Service Center

It was comfortable waiting the team was informative about wait time which I appreciated I would have preferred for them to go over additional work while I was there instead of sending an email hours after I wait time which I appreciated I would have preferred for them to go over additional work while I was there instead of sending an email hours after I had already left More

Lack of communication and coordination of ordering parts…… I scheduled an appointment a month in advance just to wait a month and an extra week to get my car back and that was with me having to get ou parts…… I scheduled an appointment a month in advance just to wait a month and an extra week to get my car back and that was with me having to get out of character More

Job well done. My service was done in a professional manner. Very happy with my appointment. ?? My service was done in a professional manner. Very happy with my appointment. ?? More

The service personnel both the persons who sold me the Fob and the young man who scheduled my programming were courteous, professional and demonstrated great service ethics. Fob and the young man who scheduled my programming were courteous, professional and demonstrated great service ethics. More

Shakey doesn't know what to expect To me not that organized and professional Keep car to long for simple routine appointment organized and professional Keep car to long for simple routine appointment More

It was great. My service advisor Sean Yancyat kept me updated about the status of my vehicle until I picked up. My service advisor Sean Yancyat kept me updated about the status of my vehicle until I picked up. More

It was great. My service advisor Sean Yancyat kept me updated about the status of my vehicle until I picked up. My service advisor Sean Yancyat kept me updated about the status of my vehicle until I picked up. More

Nothing that was pre scheduled work. 2 1/2 hours for State inspection after it was missed a few weeks earlier. 2 1/2 hours for State inspection after it was missed a few weeks earlier. More

He was very courteous and polite. Gave us an update and recommendations. Very nice young man. Gave us an update and recommendations. Very nice young man. More

The recall parts were ordered before my drop off appointment. I confirmed that parts had these parts. I dropped off the Kia Sportsge I received a call trine the Kia was ready but only one recall don appointment. I confirmed that parts had these parts. I dropped off the Kia Sportsge I received a call trine the Kia was ready but only one recall done since the other part had not Now I have to make another trip when it arrives. I am on a major timeline and this has to be taken care of by 5/7. Staff was kind throughout this process More