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Southern Buick GMC Greenbrier - Service Center

Chesapeake, VA

4.0
880 Reviews
Call Service Center (757) 424-6380

880 Reviews of Southern Buick GMC Greenbrier - Service Center

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March 06, 2024

It took 8 months to get my car also my car was damaged They charge me 525.00 for some work that was done was done wrong More

by DANIEL_LAMB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jack
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Jul 03, 2024 -

Southern Buick GMC Greenbrier responded

We value and appreciate your business, Daniel. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 05, 2024

The first and last time I buy a vehicle from this dealership. The dealer's added cost was unfair and will not recommend anyone to buy from Buick GMC Greenbrier. More

by jnavarro1206
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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March 04, 2024

Fast, friendly,and helpful They were quick and friendly and tried to help me turn off a feature More

by MY3TWEETYS
Recommend Dealer
Yes
Employees Worked With
Service gentleman
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March 04, 2024

I brought my car in to get serviced. Lauren assisted me through the whole process. Extremely professional More

by JARED.HARRIS90
Recommend Dealer
Yes
Employees Worked With
Lauren
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March 04, 2024

I arrived at 650 for 7 am appt. Power washers present cleaning outside of building in rain. All doors locked. 702 am all doors locked no one inside. Went to GMC Buick inquired if th More

by Cchase_918
Recommend Dealer
No
Employees Worked With
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hunt
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Mar 05, 2024 -

Cchase_918 responded

Tues March 5, 2024, I am still waiting for a call from Kia.

March 01, 2024

I'm pleased with the service l received. I was told I would have to wait 1&1/2 hours before they would start working on my car and in 20 minutes they were telling me my car was ready. More

by klridge45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 13, 2024

I always receive a great service when I visit you guys the young lady at the front desk was very good More

by Hustonje
Recommend Dealer
Yes
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Feb 14, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 12, 2024

Everything good except for call back from tech. But always takes all day to get car back even though I have an early morning appointment. More

by GEMSOF7
Recommend Dealer
Yes
Employees Worked With
Laurie
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Feb 13, 2024 -

Southern Buick GMC Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

February 11, 2024

Waited very little while they got my recall issue resolved. Clean facility and respectful customer service! More

by Rebecca Rosado
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Feb 13, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 10, 2024

Oil change in 45 min Very fast did a great job thanks Thanks for your help More

by Raybirdiii
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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