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Southern Chevrolet - Service Center

Chesapeake, VA

4.4
939 Reviews

939 Reviews of Southern Chevrolet - Service Center

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October 28, 2024

Rude unprofessional not willing to help with issue. Always short staffed. They always need to keep your vehicle More

by jailb08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Southern Chevrolet responded

"Jailb08" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 27, 2024

Very clean and Steve was very helpful and honest. I trust Steve with my car More

by 63WANDAHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 25, 2024

It has only been a week now but, very good service (including customer service), timely completion of work so far, and it runs just as expected. My Chevy truck has nearly 200 miles on it and I have do More

by iceteegee454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I had no dealing with anyone else
Oct 30, 2024 -

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 25, 2024

First oil change with for my new car went smoothly. No complaints here at all. More

by katewatkins89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 25, 2024

I had a much different experience with Southern Chevrolet than I did with Southern Dodge Chrysler where I purchased the vehicle for $46K. I ended up at Southern Chevrolet after SDodge Chrysler cut me loose w More

by thpahl
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Surles
Oct 30, 2024 -

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 23, 2024

Service unable to be reached by phone and Nancy wasn’t very helpful when I inquired about the status of my vehicle. Made the comment I’ll stop what I’m doing to check on it and an advise her not to bother More

by T.GOLDSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Southern Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvce@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 21, 2024

They are wonderful and take care of my every need and always let me know what i should expect for the next visit! More

by CRYSTAL.CARTER2063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 19, 2024

Service was provided in a timely manner and I was updated when the service was completed More

by AFTHOMAS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
Oct 30, 2024 -

Southern Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 19, 2024

Calvin Affleck was great to work with. Very polite and accommodating. My car was ready as promised with just a little extra wait time. More

by DENISE2TWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin Affleck
Oct 30, 2024 -

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 18, 2024

Professional, not like priority, workers there changing oil, not in uniform, I’ll be bringing my truck too southern from now on. More

by MHIRATA78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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