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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
228 Reviews

228 Reviews of Southern Hyundai Newport News - Service Center

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March 30, 2019

Paige is wonderful! Every time I have an appointment at Hall Hyundai she always has a smile and is very helpful and kind! She is a reason I continue to get my car service More

by Jerseyjaky1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige
August 15, 2018

Service never lets down! Lisa is such a value to hall Hyundai!! She does her very best to take care of you even after you buy a car and makes sure you are happy when you leave More

by Ryan.latulipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Bollhorst
May 15, 2018

Dealership excellence The reason I chose Hall Hyundai is I was researching the quality of personnel. Then I ran into mr. Wallace. who is extremely knowledgeable of the prod More

by roderickwallace67@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reputation Admin, Lindsey Lindak, Amir Wallace, James McGhee
May 09, 2018

Working with Freddie Robles I like working with Freddie Robles.He knows what I want and doesn’t waste my time . He keeps me posted on any deals and keeps me in the loop. You need More

by GMA Scooby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie Robles, Craig Brown, James Crider
May 11, 2018 -

Southern Hyundai Newport News responded

Thank you, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hall Hyundai Newport News. Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

February 16, 2018

It was wonderful! 16 February 16, 2018 Hall Hyundai Newport News 12872 Jefferson Ave. Newport News, VA 23608 I have always been taken care of by either Brenda M More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Chandanais
Feb 20, 2018 -

Southern Hyundai Newport News responded

Hi, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hall Hyundai Newport News! Thank you for your kind words, and we look forward to your next visit. Take care!

February 14, 2018

Great honest service Our vehicle needed service ASAP and we had to have it towed to dealership. Derrick and Craig took care of us. They have us honest answers to the probl More

by Bjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips , Craig Brown
Feb 16, 2018 -

Southern Hyundai Newport News responded

We're glad that we were able to get you back on the road so quickly! We really appreciate your recommendation, and if you ever need anything more, don't hesitate to let us know!

October 26, 2017

Truck serviced I brought my truck in to be serviced and had excellent service. Will return with future repairs, and services. Service personal was very good at what More

by Grumpy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Brown
Dec 27, 2017 -

Southern Hyundai Newport News responded

Good afternoon! Thank you so much for your kind comments. Hall Hyundai Newport News is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

October 26, 2017

Great customer service The service department was quick and efficient. Craig showed great customer service and had my car cleaned for free. I was in and out in less than an More

by Rachel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Brown
Dec 27, 2017 -

Southern Hyundai Newport News responded

Greetings Rachel! Thank you for stopping by Hall Hyundai Newport News. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

October 26, 2017

The best I have visited Hall Hyundai in Newport News several times. The staff is always extremely courteous and very trustworthy and their analysis. I never ge More

by Philpo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Phillips, Craig Brown
Dec 27, 2017 -

Southern Hyundai Newport News responded

Greetings Philpo! Thank you for stopping by Hall Hyundai Newport News. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

September 22, 2017

Awful Dealer tried to charge as much as possible Tried to charge me $60 more than they quoted over the phone, gave me three different versions of what was required including unnecessary work, tried More

by NW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derrick Phillips, Craig Brown