Brenda Messer

Amazing service. I had a tire issue, guidance was provided and the problem was quickly solved. I appreciate the service managers expertise and recommendations. They h I had a tire issue, guidance was provided and the problem was quickly solved. I appreciate the service managers expertise and recommendations. They have the customers best interest in mind. Best dealer service I have ever worked with in Virginia or anywhere! More

by EEHALVORSEN Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly staff! Great service! Always on time. Quality service and maintenance! Clean waiting area to relax Great service! Always on time. Quality service and maintenance! Clean waiting area to relax More

by gammasharon Verified Customer Verified Customer

Helpful 0

Report | Print

Great service department. Easy to schedule appointments. You can even schedule an appointment online. Quality work every time. Easy to schedule appointments. You can even schedule an appointment online. Quality work every time. More

by JHALLMAN2 Verified Customer Verified Customer

Helpful 0

Report | Print

Beautiful facility. The people were extremely polite and the work was done very well. Thanks! The people were extremely polite and the work was done very well. Thanks! More

by Yorkspy99 Verified Customer Verified Customer

Helpful 0

Report | Print

Brenda has always given excellent service. Glad to see that the former Hall crew are still doing good work. Glad to see that the former Hall crew are still doing good work. More

by KDARONE0 Verified Customer Verified Customer

Helpful 0

Report | Print

I've been bringing my Elantra here for years now, and can say with confidence that the service department is knowledgeable and reliable. Every staff member I've interacted with has been courteous and profess say with confidence that the service department is knowledgeable and reliable. Every staff member I've interacted with has been courteous and professional. They are upfront and prompt with communications, too. More

by BETH.BEASLEY Verified Customer Verified Customer

Helpful 0

Report | Print

I like the dealerships new look and the Hyundai new 24s are all very good buys. Terry Hert is still my go to salesman and Brenda Messer is the best service advisor I have had in almost 50 years of car owne are all very good buys. Terry Hert is still my go to salesman and Brenda Messer is the best service advisor I have had in almost 50 years of car ownership. More

by SOCCERBEAR53 Verified Customer Verified Customer

Helpful 0

Report | Print

Southern Hyundai are real professional in the way they treat me everything I visit the dealership. I give them 5?'s! treat me everything I visit the dealership. I give them 5?'s! More

by kap158 Verified Customer Verified Customer

Helpful 0

Report | Print

My 2nd Hyundai Genesis, both of which were purchased at Hall Hyundai, just hit 100k+ miles. I have received excellent service for as long as I have been with Hall/Southern. I have especially considered mys Hall Hyundai, just hit 100k+ miles. I have received excellent service for as long as I have been with Hall/Southern. I have especially considered myself to be a VIP under Brenda as my Team Representative. I will greatly miss her as she is retiring, but look forward to the same excellent service with my new Team lead More

by asaneagle Verified Customer Verified Customer

Helpful 0

Report | Print

N/A I was overcharged for a brake job. Parts came in, and I was not notified until 2 weeks or more after they came in. Notes said I was notified by Brenda, and that was 2 weeks prior me st Parts came in, and I was not notified until 2 weeks or more after they came in. Notes said I was notified by Brenda, and that was 2 weeks prior me starting to check on it. So then I made an appointment which was only available about 30 days later. Then I'm charged $2800 total for a brake job with rotor replacement. No way did just the pads and rotors cost $2300. Then $400 to install the brakes. Total $2,700. I disagree with these charges. I hope you understand where I'm coming from More

by sid4 Verified Customer Verified Customer

Helpful 0

Report | Print