Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews By Type
Showing 4,737 reviews
I really enjoy the kindness of the employees, and the time of service. Honesty of employees in fixing my vehicle. time of service. Honesty of employees in fixing my vehicle. More
Always easy to work with, never had any problems, wait area is good, and usually they are very good on wait time. Never felt pushed to do something I did not feel needed doing. They advise what is avail area is good, and usually they are very good on wait time. Never felt pushed to do something I did not feel needed doing. They advise what is available and let me decide what I can afford. More
Great service very friendly good price clean wait area good snacks and drinks nice teamp is wait area good snacks and drinks nice teamp is wait area More
Amazing staff! Amazing smiles! Fantastic and HONEST service! I’ll ALWAYS buy my cars here…and it’s an hour away! Customer service is what it’s all about.; from the Amazing smiles! Fantastic and HONEST service! I’ll ALWAYS buy my cars here…and it’s an hour away! Customer service is what it’s all about.; from the smiles to the coffee machine! More
Everyone one was helpful and friendly they went out of their way to help me their way to help me More
Poor communication was promised paperwork that I never received. Called back was initially asked to return and pick it up , I had already been there 2.5 hrs for oil change, so I was then promised paperwor received. Called back was initially asked to return and pick it up , I had already been there 2.5 hrs for oil change, so I was then promised paperwork to be emailed to me. It never was. If there were another Hyundai dealer closer I’d go there. More
Always very good customer service and a very comfortable and inviting environment. I never mind waiting for service. Have to admit I do get a little concerned about all of the extra services that are deem and inviting environment. I never mind waiting for service. Have to admit I do get a little concerned about all of the extra services that are deemed urgent when I come in for a simple oil change and state inspection. I try to keep an eye on requirements as recommended in the owner's manual based on mileage and routine observation. I always like having all of my services performed at Southern Team because that's where my automobiles were purchased. Overall, I am very pleased with the service; however, as someone who is very cost conscious, I need to ensure that services that are not immediately needed are not performed. More
Excellent customer service. ..Wayne Lewis was so knowledgeable and answered all our questions...did not push the sale ..Wayne Lewis was so knowledgeable and answered all our questions...did not push the sale More
Team Nissan was very prompt courteous and professional they were very helpful and kept me updated on service being done they were very helpful and kept me updated on service being done More
You are fortunate to have Melissa on the team. She has outstanding customer service skills and is consistently professional. Someone with her superior talent should be in a position of greater exp She has outstanding customer service skills and is consistently professional. Someone with her superior talent should be in a position of greater exposure as she is an excellent "Director of First Impressions" for your company. More