Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
3,077 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Check in was fast, work required entered correctly, further service recommended explained clearly and additional price was explained. further service recommended explained clearly and additional price was explained. More
Southern Team used car center made one mistake; we got a rain after I purchased a 2019 Sonata where I noticed the rear driver side tail lens gathers a lot of moisture. But Sonata failed/ refused to correct rain after I purchased a 2019 Sonata where I noticed the rear driver side tail lens gathers a lot of moisture. But Sonata failed/ refused to correct the problem that I have been stuck with since purchasing the car almost two and a half years ago. So I gave up…nit want to create a scene. More
As I have stated, I have been with you since 1993. David Dillion and his staff are outstanding. This is why I keep coming back to get the service I need in buying a vehicle or having our vehicle ser David Dillion and his staff are outstanding. This is why I keep coming back to get the service I need in buying a vehicle or having our vehicle serviced! More
The service was good and friendly, we purchased a 2022 vw tiguan, and brought it in because of issues with delayed response when taking off in traffic. I explained the situation to the manager and he was ful tiguan, and brought it in because of issues with delayed response when taking off in traffic. I explained the situation to the manager and he was fully aware of the on going problem with vw. He assured me that the problem could be fixed by some computer reprogramming. When I pick the car up I was told the technician test drove and was fine now. I'm an experienced mechanic and have been for 50 years plus. There are serious safety issues due to this problem and was told after speaking to the manager in service that I had to live with it. That it was an issue VW was working on and aware of but had no solution as of now. In the meantime I have to drive this vehicle and take risks every time I drive it. I'm very dissatisfied with this car and have expressed it to many and will continue to do so because of the seriousness and could prevent others in making the same mistake. The employees agreed the problem was know and not much else could be done. At least they were honest. . . More
I could not have had a better experience. Everyone was friendly, answered all my questions and I liked that I was able to test drive several different models before deciding to buy the Outbac Everyone was friendly, answered all my questions and I liked that I was able to test drive several different models before deciding to buy the Outback. Mel was very professional and this was the best car buying experience I have ever had. More
Very good services excellent and professional workers I am satisfied with the work they do! am satisfied with the work they do! More
They are definitely customer centric. They make sure you know everything to make your best decision and if they have any current deals or deals they have sent to you as their customer tha They make sure you know everything to make your best decision and if they have any current deals or deals they have sent to you as their customer that you get full advantage of the price cuts. They are friendly and courteous , two things very hard to find today. I really appreciate their honesty and professionalism. They treat you like family. I will never take my vehicle anywhere else. More
Love the new location. Was dissatisfied with the way my car was handled. They told me it needed one thing and then later called to say something else needed to be done that Was dissatisfied with the way my car was handled. They told me it needed one thing and then later called to say something else needed to be done that costed $950. I wish I had known that before I had the other services done. More
They were very efficient and addressed all my concerns. They explained all the work that was done They explained all the work that was done More
The building is clean. The service was good. It did not take a long time for this recall to be repaired. The staff was nice The service was good. It did not take a long time for this recall to be repaired. The staff was nice More