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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.9
289 Reviews
Call Service Center (540) 382-2903

289 Reviews of Southern Team Nissan of New River Valley - Service Center

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April 04, 2024

I really like the professional employees that work there, they do a great job,excellent More

by Deborahcarroll711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
April 04, 2024

Fantastic service by skilled technicians and excellent customer service! This dealership service shop makes me only want to own Nissan products in the future. More

by K. Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Varner
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Apr 05, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
April 04, 2024

When my car goes in for maintenance I always feel they did a great job. More

by Law83Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
April 04, 2024

Great job everyone was really nice very helpful with everything just so nice and an experience More

by royhughes1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
April 02, 2024

Christian sold me the car and did a great job with it! They made the process as easy as possible. The car is nice and I like that I can get free oil changes. They knew me there and were super kind. More

by Ethan Bass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Dunnivant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Finnerty
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Apr 04, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
March 29, 2024

Mike Handy, the service dept. , the cashier all were great. They deserve the upmost praise. Everyone should deal with the public like they do. More

by rdobson
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Report | Print
Mar 29, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
March 28, 2024

I always have great service with Southern Team Nissan. Everyone is friendly and the facility is top notch. More

by BOLT0
Recommend Dealer
Yes
Employees Worked With
Chris Varner, Chris Varner
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Mar 28, 2024 -

BOLT0 responded

I verify this review

Mar 28, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
March 27, 2024

Had a wonderful experience at Southern Team. Shout out to Casey and Jared for all of their help. More

by Rebeccastover28
Recommend Dealer
Yes
Employees Worked With
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Repass
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Mar 27, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
March 24, 2024

As always great experience the technician was extremely helpful and kept me updated. Excellent customer experience More

by Keithandamymaxwell
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Hedge
Report | Print
Mar 26, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
March 21, 2024

It's always a very pleasurable experience. My overall satisfaction with the entire dealership has ALWAYS been excellent. They go above and beyond to make sure the customer is satisfied. More

by mbark71
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Hedge
Report | Print
Mar 21, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
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