Mike Fox
Mike Fox at Southern Team Nissan of New River Valley
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Mike Fox

Service Director

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

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5.0
47 Reviews

Dealership Experience

38 yrs, 3 mos

Industry Experience

38 yrs, 3 mos

5.0

47 Reviews

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47 Reviews of Mike Fox

April 28, 2024

Dealership Rating
Employee Rating

Nice people, easy to deal with. I got a fair deal, fully loaded pro 4x with engine, oil changes, inspection, covered for life!! Not bad, if you ask me. More

by Timmy.chinault
Recommend Dealer
Yes

April 26, 2024

Dealership Rating
Employee Rating

This is a great dealership that I have used for many years. Service is excellent and they always listen to the customer and solve any problems. More

by Ellen
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Frankie Howell, Chris Varner, Mike Handy , Raymond Bittinger

April 25, 2024

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The technician that helped me was very professional, informative, and friendly! I would definitely recommend! More

by nbibee
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 24, 2024

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I had a family emergency and had to go out of town, they worked me in without an appointment during a busy week. They always do a great job. More

by VICKIEJEAN.MCKINNEY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 25, 2024

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 21, 2024

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Top notch service. Highly recommend. Always professional and quality workmanship. Truly easy to deal with. More

by BILL.RICHARDSON
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 17, 2024

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Their staff is very friendly and professional. The work was completed in a timely manner. The waiting area is comfortable More

by MPMCRE
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2024

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 17, 2024

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Employee Rating

I have always been pleased with the service here and look forward to continuing with you More

by BRENDAWALKER200
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2024

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 16, 2024

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Very knowledgeable, friendly, and makes sure all of my needs are met. Outstanding customer service!! I always specifically ask for Mike when I call to make an appointment. More

by A_ANDERSON179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Frankie Howell, Mike Handy, Shawn Taylor , Raymond Bittinger

Apr 18, 2024

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Apr 16, 2024

A_ANDERSON179 responded

I have been using this dealership for many years, since back in the New River Nissan days. It is the only place I go to purchase and service my Nissan’s. I wouldn’t think of going anywhere else. Great customer service! Service department is second to none. Fabulous staff!!

April 13, 2024

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Always satisfied with our service and the staff has a great personality. Always a pleasure to return. More

by GRAVLEYJ2012
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2024

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 12, 2024

Dealership Rating
Employee Rating

Great people make great service,but turnover with technicians is a problem. I've not used the sales department. More

by HARLEYPAPAW6
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2024

Southern Team Nissan of New River Valley responded

We appreciate your feedback and are eager to better your return experience.

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