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Southside Kia - Service Center

Jacksonville, FL

4.7
443 Reviews

443 Reviews of Southside Kia - Service Center

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March 25, 2024

I liked working with Anthony. He was very helpful and honest about what was wrong with my car and took every course of action he could to help my situation. More

by Theapartmentguru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

The service received was very professional! My service advisor gave me an accurate estimate of the time it would take to service my vehicle, and he was within the minute! I would recommend serv More

by ronrutledge1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

I have had my car since May 2020 and have utilized the services of Southside Kia. My service advisor/manager Carisa Bird is wonderful. Her team of technicians never fails me. I have never had a bad experi More

by rao5205
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

I was greeted by Agent Anthony Grant as soon as I walked in the door. Anthony was very professional and very accommodating. He thoroughly explained everything that was going to take place with my car and he More

by Anna Ling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

I have always been impressed this service department answers my questions with respect. Sheldon Smith Jr. was my service advisor. While I was advised re many repairs they could not all be completed due More

by Cas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Smith JR.
February 09, 2024

We loved Southside Kia until about t months ago. Service department went into the crapper. Managment reaches out when you,leave bad reviews but does not follow throng. It’s a shame because sales sta More

by GinnyL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Firas Hammami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Anthony Grant always go out of his way to make sure that everything is to your satisfaction. The entire staff makes sure that you’re updated and are comfortable waiting on your vehicle no matter how many th More

by francineforrest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Anthony is amazing 10/10 recommend getting your service done through him he’s awesome More

by Caley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Siech
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damone Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Y “The Nice Car Guy”
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Southside Kia responded

yeah

February 06, 2024

Anthony was super helpful with a minor issue I had on a brand new Forte. From speaking with the warranty admin to actually getting the job done, everything went smoothly. More

by Forteowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2024

Dealership is OK but service department is excellent. They went above and beyond. Thank you. More

by Fonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley Mickey
2
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