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Southside Kia - Service Center

Jacksonville, FL

4.7
440 Reviews

440 Reviews of Southside Kia - Service Center

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February 01, 2013

I was very pleased with the service I received on my vehicle on my most recent trip. It was the 4th time taking one of my two kia's in for service and it was for a very concerning issue. Without hesitat More

by JGJax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 02, 2013 -

Southside Kia responded

Hi, Thank you so much for your feedback! I'm so happy to hear that we took good care of you in our service department. Your satisfaction is extremely important to us! Please let me know if I can do anything else for you. My email address is jlang@mceautomotive.com. Thanks again, Jilly Lang, RM for Southside Kia

January 30, 2013

Initially, I thought I would be there for hours waiting but I have to say I was WRONG! Very fast and friendly service! Made my day a little less stressful. More

by kenyaaddi04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 30, 2013 -

Southside Kia responded

Hi, Thanks for your comments about our service department at Southside Kia! I'm happy they could provide you with fast and professional service. Your satisfaction is so important to us! Please let me know if there is anything else I can do for you. My email address is jescude@mceautomotive.com. Thanks again, Jilly Escudé, reputation manager

January 14, 2013

Everyone has always been friendly, knowledgeable and Everyone has always been friendly, knowledgeable and courteous. The shuttle service is terrific! Shuttle was prompt and helpful in allowing me More

by kecomer1018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 16, 2013 -

Southside Kia responded

Hi, I am so glad to hear that we could make your experience here so pleasant! Your satisfaction is our #1 priority at Southside Kia. Please let me know if I can do anything else to serve you. My email address is jescude@mceautomotive.com. Thanks for your feedback! Jilly Escudé, reputation manager

December 21, 2012

The service and the attention was great, definitely I would continue doing my car services at that location. Also, the limousine service is very convenience for me. I drop off my car early in the morni More

by cmvalonso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Williams
Dec 24, 2012 -

Southside Kia responded

Hi, I'm Jilly Escude, the reputation manager for Southside Kia. Thank you for your feedback! I am so glad to hear that Travis and Bill could provide you with such an excellent experience at our dealership. Customer satisfaction is extremely important to us. If you need anything else, please contact me at jescude@mceautomotive.com. I would love to hear from you! Thank you again, and Merry Christmas! Jilly Escude

December 21, 2012

very smart staff and they appeared to be concerned about making sure they got things right. We have used them for service in the past and they have always taken good care of us. More

by lbryan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Dec 24, 2012 -

Southside Kia responded

Hi, I'm Jilly Escude, the new reputation manager for Southside Kia. Thank you for your positive review! We welcome feedback, and I am so glad that your experience at our service department was a pleasant one. Thank you again for your comments, and please let me know if I can do anything else for you. My email address is jescude@mceautomotive.com. Merry Christmas! Jilly Escude

December 08, 2012

I would, and have recomended South Side Kia to all of my friends. I will be comming back. Im a customer for life. Thank you South Side Kia. More

by DThomas1169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 09, 2012 -

Southside Kia responded

Hi, Thank you for your feedback! We are pleased to hear that you had such a great experience at our dealership. If you need anything else, please let me know. My email address is jescude@mceautomotive.com. Thanks again, Jilly Escude, reputation manager for Southside Kia

December 07, 2012

Fantastic customer service, everyone extremely helpful and friendly, in the blink of an eye you get what you ask for, took my car in for oil change took less time than they said, which was a huge surprise More

by juju7677
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 07, 2012 -

Southside Kia responded

Hi, My name is Jilly Escude, and I am the new reputation manager for Southside Kia. Thank you for your positive feedback! Our goal at Southside Kia is to provide excellent service, and I am glad to know Josh didn't disappoint. If you need anything else, don't hesitate to contact me. My email address is jescude@mceautomotive.com. Thanks again! Jilly Escude

November 27, 2012

Nancye, my service advisor, took great care of me making sure i was in & out faster then i expected. I will deffiently be back for the rest of my service work. More

by Mikerrrrr
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancye Jones
November 27, 2012

It is refreshing to have women working in the service department; I feel I can trust them over men who have always taken advantage of the common woman looking for service repairs, quotes, etc. Nancye is More

by de13de13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
November 25, 2012

Work was done in a timely matter Jeff always kept me informed and cared about the job he was doing. William young was a great help able to pick me up at work when my car was ready on time and very frien More

by hhory1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Young
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