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Southside Kia - Service Center

Jacksonville, FL

4.7
443 Reviews

443 Reviews of Southside Kia - Service Center

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October 01, 2023

My first appointment I dropped off to get 4 recalls done. On arrival i was told they had to order the 2 parts and i have to come back mind you the appointment was scheduled 2 weeks prior. I was told I was go More

by Kristin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carisa Soto
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

A Kia employee named Trey was very helpful and had great customer service. I was able to be seen at my appointment time and my service was completed anytime in a manner. More

by derronnenins@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
September 16, 2023

Service checkup for my Kia and Clay Newton took care of my car and me. He kept me up to date on service and made sure I was in good hands. More

by rushteach789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Newton - Service
September 06, 2023

Worse experience at a dealer in my life. Everybody was rude. Nobody seems to know what is going on. Nobody answers the phone or calls back. Would not recommend! Will never buy another Kia in More

by Kyra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brayan
August 27, 2023

Robert at Southside Kia does an excellent job of understanding a problem and solving the issue as quickly as possible in a way that is convenient for the customer. More

by parulpatel410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert DelVecchio
August 18, 2023

They try to fix any problems that have arisen since the last visit and to get you in and out in a timely manner. More

by Hipity hop hop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert ?
July 28, 2023

Anthony Grant has been my service advisor for 2 years now and has taken exceptional care of my car. All the service needs are brought to my attention and any repairs have been completed in a timely manner wi More

by jennacarey3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Very Professional and Knowledgeable! Always going the extra mile to make sure you are looked after! More

by Robert Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

Excellent customer service! Carisa Soto was very helpful and responsive to my questions. Great service and completely satisfied with my visit. More

by drdills
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

Fast and friendly service , Anthony kept checking to make sure I was okay during the wait More

by ttrayven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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