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Southwest Kia - Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.8
1,173 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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39650 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,173 reviews

June 14, 2024

My service tech was very nice and answered all of my questions. I got my car back and it was squeaky clean. That was a great surprise! More

by bdllorente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause Al-Barghuthi
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Jun 17, 2024 -

Southwest Kia - Dallas responded

Thank you for sharing your positive experience! We're glad to hear our service tech at Southwest Kia took good care of you and that the clean car was a pleasant surprise. Safe driving!

Helpful
June 12, 2024

Had a great experience at KIA. . my salesperson , Christian Alexander was AWESOME!!!! Very friendly and knowledgeable of his job. More

by AndreaBrown9287
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Alexander
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Jun 12, 2024 -

Southwest Kia - Dallas responded

Andrea, we're delighted to hear that Christian provided you with an awesome experience at Southwest Kia! Thank you for sharing your positive feedback.

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June 12, 2024

Highly highly recommend Kia services This is my second time with the service department I am always satisfied I had a great experience with Desaraie and her team she was very knowledgeable and professiona More

by maryalice
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desaraie Chavez
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Jun 12, 2024 -

Southwest Kia - Dallas responded

Maryalice, we're delighted to hear that Desaraie and the Southwest Kia service team provided you with such a positive experience. Thank you for your continued trust in us!

Helpful
June 10, 2024

Friendly associates, comfortable and clean establishment ment and waiting area. Quick services and complimentary snacks More

by slybizgrp
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desaraie Chavez
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Jun 11, 2024 -

Southwest Kia - Dallas responded

Thank you for the positive feedback! We're glad to hear that our team at Southwest Kia provided a comfortable and efficient experience. Enjoy those complimentary snacks on your next visit!

Helpful
June 05, 2024

Excellent service frome the service department to sales and finance! Kia love for life. Great cars! More

by pzapata61@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Marc Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Blumenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in closing was Great
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Jun 05, 2024 -

Southwest Kia - Dallas responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service, sales, and finance departments. At Southwest Kia, we strive to provide top-notch service and ensure that every aspect of your visit is exceptional. Your satisfaction and love for Kia mean the world to us. Enjoy your great car, and welcome to the Southwest Kia family!

Helpful
June 03, 2024

Jamson and Johnathan were exceptional! ! Caring, professional, explained everything in detail. My experience was great!! Jamson as a beginner was excellent. Thanks to both of them. 5 More

by dannette3115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamason
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Jun 03, 2024 -

Southwest Kia - Dallas responded

Dannette, we're delighted to hear that Jamson and Johnathan provided such exceptional service at Southwest Kia! Thank you for the 5-star review!

Helpful
June 01, 2024

Salvador Mercado is very knowledgeable and easy to work with. David in finance was very patient and easy to work with also. This is my second experience with Salvador and I can’t imagine working with anyon More

by jkeilers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado and David in finance
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Jun 03, 2024 -

Southwest Kia - Dallas responded

Thank you for sharing your experience! We're delighted to hear that Salvador and David made your visit to Southwest Kia so positive. We appreciate your continued trust in our team!

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May 31, 2024

Great customer service! Service advisors have done a very good job working with me in getting my vehicle serviced. More

by Dfrank
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Des
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May 31, 2024 -

Southwest Kia - Dallas responded

Thank you for the shoutout! We're glad to hear our service advisors at Southwest Kia took good care of you and your vehicle. Safe driving!

Helpful
May 30, 2024

Great service from the time I pulled up and drove off. The customer service is number one. More

by Ivre Satchell
Recommend Dealer
Yes
Employees Worked With
Jeff Thorpe 5 stars
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May 31, 2024 -

Southwest Kia - Dallas responded

Thank you for the kind words, Ivre! We're delighted to hear that you experienced great service from start to finish. Your satisfaction is our top priority, and we're thrilled to know our customer service made a positive impression. We look forward to serving you again at Southwest Kia!

Helpful
May 27, 2024

Nice, professional quick with my car service. Explained everything that was done. Exceeded expectations for me More

by Perez713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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May 28, 2024 -

Southwest Kia - Dallas responded

Thank you for sharing your positive experience! We're glad to hear our team at Southwest Kia exceeded your expectations and provided thorough service. Safe travels!

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