Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Southwest Kia - Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
1,163 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
Contact Dealership
View Awards

39650 Lyndon B Johnson Fwy

Dallas, TX

75237

Directions

By Type

Showing 1,163 reviews

April 16, 2024

I arrived a little early but did not have to wait. The dealership was clean, and the waiting area was comfortable. My consultant was extremely professional and efficient. More

by leahburke48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thorpe
Report | Print
Apr 16, 2024 -

Southwest Kia - Dallas responded

Leah, it's great to know that you found our dealership comfortable and clean. We're glad your consultant was able to provide efficient service at Southwest Kia. Thank you for the review!

Helpful
April 16, 2024

Very professional and friendly from when I pulled up. Everything was thoroughly explained to me. Way better than waco. Do not go to kia in waco. They do not care. More

by Do not go to Kia in Waco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Malgon
Report | Print
Apr 17, 2024 -

Southwest Kia - Dallas responded

We're glad to know you had a positive experience with us at Southwest Kia! Our team always aims to provide professional and friendly service. Thank you for choosing us, we appreciate your support!

Helpful
April 13, 2024

I had to get my engine replaced since it was burning oil. The process started off a little rocky, but the kinks worked itself out and I ended up with a new engine. Thank you SouthWest Kia for renewing my f More

by lwitcher13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jore
Report | Print
Apr 15, 2024 -

Southwest Kia - Dallas responded

We're glad to know that we could help renew your faith in Kia! Thank you for sticking with us through the process at Southwest Kia. We appreciate your patience and trust.

Helpful
April 10, 2024

The entire staff is amazing! Des Ause Michelle Jeff and Jorge are a great team and Larry and Edwin are awesome More

by Desaraie21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause, des, meech, Jorge, jeff
Report | Print
Apr 11, 2024 -

Southwest Kia - Dallas responded

It's wonderful to know that you had such a positive experience with our Southwest Kia team throughout your recent visit. Thank you for sharing your review, we look forward to serving you again in the future!

Helpful
April 09, 2024

This dealership is a clean facility. My service guy was Johnny on the spot. He was very friendly and got me in and out. He also offered me some snacks :) More

by gina.crain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Apr 09, 2024 -

Southwest Kia - Dallas responded

Gina, we're so glad to know that you appreciated the timely and friendly service from our Southwest Kia team. We look forward to assisting you again in the future with any vehicle needs, thank you for the review!

Helpful
April 09, 2024

Sat there an hour and a half being patience asked me if I needed something. Thank you for caring. More

by Priscillarodriguez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
Report | Print
Apr 09, 2024 -

Southwest Kia - Dallas responded

We appreciate your patience throughout the extended wait time you experienced during your recent visit. It's great to know that our team provided you with top-notch service. We look forward to serving you again in the future, safe travels!

Helpful
April 09, 2024

Michelle was my service representative. She was exceptionally communicative and friendly. There were no moments in which I felt blindsided. The system they use to communicate services and t More

by Kristian Lannuier
Recommend Dealer
Yes
Employees Worked With
Michelle, service center rep
Report | Print
Apr 09, 2024 -

Southwest Kia - Dallas responded

Kristian, it's wonderful to know that Michelle and the rest of our Southwest Kia team ensured you had an excellent experience. We strive for transparency and customer satisfaction within all we do. Thank you for the review, we look forward to serving you again in the future!

Helpful
April 07, 2024

Very nice and clean on inside I appreciate the guy that helped me out as well More

by Jaylovesbmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Southwest Kia - Dallas responded

Thank you so much for taking the time to share your positive feedback with us. It's great to know that you received top-notch service from our Southwest Kia team throughout your experience. We're looking forward to serving you again in the future, safe travels!

Helpful
April 04, 2024

They took good care of me and got my issues taken. Are of same day! They even walked and vacuumed my car so it looked great upon pickup. More

by Thegarrett5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
Report | Print
Apr 05, 2024 -

Southwest Kia - Dallas responded

Thank you for taking the time to share your positive experience and highlighting our Southwest Kia team's service! We look forward to assisting you again in the future with any vehicle needs. Safe travels!

Helpful
April 01, 2024

George was professional, courteous and engaging. I received same day reservation on a Saturday. This was surprising. I was told the service would take two and a half hours. That is exactly how long More

by derrick.oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
Report | Print
Apr 01, 2024 -

Southwest Kia - Dallas responded

We're glad to know that George and our team at Southwest Kia were able to provide you with professional, timely service! Thank you for the positive feedback. We look forward to serving you again in the future!

Helpful
1
2
3
4
...
117