Do not go to this dealer, because your experience may be similar to mine and I personally believe there may be some toxic, shady dealing going on here...
I learned of this dealer from Autotrader and was amazed to find an incredibly low price on a GMC Sierra. So I decided to at least go in for a look. As a rule, I never commit to anything on the first visit. Which means that I only wanted them to give me an idea of the asking price, and the value of my trade-in. I do this because it's, overall, a smart plan for any thoughtful auto shopping.
Upon arrival, I was greeted very friendly-no problems. Afterwards, an associate showed me the vehicle I came for and to my surprise was only interested in asking personal questions (where I live, what I do, how much I make, etc). Although it seemed like small talk, I realized after we returned why he was doing this.
After returning from the test drive we went back in to the dealership and before I gave this guy permission (or even had my vehicle appraised for a trade-in) he immediately began hounding me for personal information. This did not make me feel safe at all because I never indicated that I wanted to finance the vehicle. My first response was to be polite but firm about it.
After I asked them to stop and just appraise my vehicle, he left. Then another female associate engaged me with the same questions only this time she reassured me that she's related to a marine and understands military people. Being a veteran, I'm well aware of how people use this appreciation tactic just to get you to comply with something. I didn't buy into it. I also told her to stop trying to get me to finance and just appraise my vehicle (with every inch of patience I could muster).
So then I was left sitting in the lobby for 20-25 minutes. Looking around and wondering what was going on. After having such a bad impression with their pushy finance paperwork, I just decided to call it off and save myself the time. I got up and walked toward the front.
I would've liked to leave, but (without telling me) they had moved my vehicle somewhere to the back. At this point I became very angry because it's not necessary to move the vehicle for a simple appraisal. Even so, if the vehicle should be moved then the rightful owner of the vehicle should be informed, right? Not with this dealership.
After I demanded to be taken back to my vehicle, I became even more enraged at what I found. Apparently, my buyer's receipt for my vehicle had been taken out of the glove box, torn up, and thrown on the passenger's side floor. I don't know why or how this happened but I will be filing a corporate complaint and advising everybody I can to stay away from this dealership.
All in all....whatever is going on at this dealership does not seem right, to me. I'm just glad I stuck to my rule and did not commit to anything, otherwise I think I would probably regret it. If your smart, stay away from this one.
I Recommend This Dealer:
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