Space Coast Honda

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Space Coast Honda:
This was my worsy experience ever and I have purchased over 10 vehicles in the past 12 years. They wasted 2 days of my wife's and my time. I was quoted on the phone by the general manager an out the door price. When we came in to sign the deal they just happen to add $1800 to the price for dealers fees and some other bs fees. The mamanger stated that I was mistaken about the quoted price and was as arrogant as you can get. Rude all the way around and told me than this was not the vehicle for me. Please don't waste your time with this place!

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Space Coast Honda:
Sold us a new Pilot with paintwork all over it, then denied it. Very Poor Customer Service! BUYER BEWARE!!!! Skinner and the owner Scott DeMasso are VERY unprofessional. BUYER BEWARE!!!!! I hope that I can save someone from getting ripped off like we did.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Space Coast Honda:
I am giving this business a bad rating because their service department is deplorable. Representatives of the service department are frequently obnoxious, conniving. and incompetent. They are more professional when they know sales representatives are watching them, but not much. Unbelievably rude and smug.

On a $200 service (in which I had waited at least four hours) they missed that I had a dead battery causing me to get stuck and miss an important appointment. I suspected this was the problem and called for assistance. The dealership told me I would have to schedule an appointment in a few days as they were booked! Another Honda dealership found the dead battery immediately, and replaced it the same day.

Employees at McDonald's exhibit more common sense and professional courtesy than the service representatives at this dealership. You can count on being ignored and having to wait all day for a $34 service, even if you scheduled well in advance.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Space Coast Honda:
I've always wanted an Element.
Finally got up enough nerve to hit the delership and I chose Space Coast as when I lived in Viera, I constantly saw their commercials on TV.
As I negotiatre for a living, I did not relish the idea of now having to negotaite for a vehicle.
I arrived and it was about 10 minutes of walking around and looking at what tyhey had on the lost, that the sales rep came up. Normally they're right on you as you get out of your car. I appreciated them letting me look on my own before they approached.
I told them what I wanted and how much I was willing to pay. Of course there was negotiating back and forth but ultimately within about 2 hours I was driving home in my 2006 Honda Element EP.
I love it and have it serviced (oil changes etc) at Space Coast even though I nowe live in Clermont.

Great experience
Great service
Very nice surrondings

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