Spirit Ford

they are friendly, fast and efficient and they aim to please! very satisfied . pleasant!too please! very satisfied . pleasant!too More

Purchased a used vehicle, vehicle was only washed outside. Found used masks under seats and between console and seat. Lots of pet hair on carpet, previous owner medical paperwork found under seat. Cl outside. Found used masks under seats and between console and seat. Lots of pet hair on carpet, previous owner medical paperwork found under seat. Clearly, this vehicle was not cleaned for delivery. Disappointed. More

Very easy to work with and helpful. Friendly and quick service. Work hard to make your purchase right. Friendly and quick service. Work hard to make your purchase right. More

Brought in my 2022 Expedition Max to be serviced. When I picked up my expedition there was large noticeable scratch on the back left bumper (a couple of them). I brought this up to them & when I came When I picked up my expedition there was large noticeable scratch on the back left bumper (a couple of them). I brought this up to them & when I came to pick my vehicle back up they told me due to it being a lease it wasn’t noticeable and something I wouldn’t be charged for. Although I did not bring my vehicle there in that condition, they said they did their best to fix it and buffed it out the best they could. Regardless I dropped my vehicle off to them to be serviced without any damage and picked it up with the scratch on the bumper to be told it was fine because it “wasn’t noticeable”. My husband and I are very faithful to ford, we will not being purchasing a car from this dealership nor will I be getting my vehicles serviced here again. This is an 85k car and I do not feel as if they would think this was acceptable if this was their vehicle. More

Honest salesman, nice dealership. They did everything as promised. Very smooth purchase. I would purchase there again anytime! They did everything as promised. Very smooth purchase. I would purchase there again anytime! More

Confident, reassuring, friendly and helpful. They made my experience pleasant, when buying a new car. They made my experience pleasant, when buying a new car. More

We live in Ohio and Tony was awesome. Our lease is going to be due in a few months and we are coming back to Spirit Ford to see Tony Our lease is going to be due in a few months and we are coming back to Spirit Ford to see Tony More

At Spirit Ford, the commitment to delivering top-quality service is unmistakable, with customer satisfaction being at the forefront of their priorities. The team's dedication to excellence and the personali service is unmistakable, with customer satisfaction being at the forefront of their priorities. The team's dedication to excellence and the personalized attention each customer receives truly set them apart, showcasing their unwavering focus on ensuring that every interaction is not just satisfactory, but truly remarkable. This approach not only reflects their deep commitment to service quality but also underscores their understanding of the importance of a positive customer experience. More

Kyle and Amanda were very helpful in making the purchase very easy. Kyle was good at follow up questions very easy. Kyle was good at follow up questions More

The service manager was responsive to my negative review. It all came down to poor communication from the service intake person. It all came down to poor communication from the service intake person. More