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Spitzer Acura - Service Center

McMurray, PA

4.8
490 Reviews

491 Reviews of Spitzer Acura - Service Center

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May 08, 2024

When booking online for service you need to have the option to wait for the vehicle, that was not listed. More

by mccormack70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the woman’s name in the service dept.
May 08, 2024 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

May 07, 2024

I keep coming back due to the exceptional service I receive. I feel I have always been treated fairly. More

by dktk56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne was able to help, and we hope to see you again!

May 04, 2024

Service department was fantastic! Got me in the same day and addressed the issue immediately! More

by TG.WEIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam in Sales
May 06, 2024 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

May 04, 2024

Overall experience was exceptional. Caught up with Chris in Sales who sold me my TLX and whom actually remembered me! Wonderful team at Spitzer and would highly recommend the dealership More

by rmordonez
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris (Sales)
May 06, 2024 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. Chris and our team appreciate your business and hope to see you again soon! Congratulations on your new TLX!

May 03, 2024

Keith and the service staff are always timely and professional. Very good service and communication More

by Rflockvich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

April 30, 2024

I dealt with Albert during the whole process. He worked hard to make sure that everything was done. He exceeded our expectations. Thanks Albert. More

by shimmerman
Recommend Dealer
Yes
Employees Worked With
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Spitzer Acura responded

We are delighted that Albert provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 30, 2024

I knew I had a sensor issue but it was really helpful to go over some other maintenance items that needed addressed. Everyone was great and when all was said and done I now have the peace of mind knowing th More

by BFASENMYER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

April 28, 2024

The check in was very good, the person asked for the best phone # to reach me when it was done which never used but when I returned she told me that I needed a oil change.my problem is since it was for state More

by BESTPAPPY10
Recommend Dealer
No
Employees Worked With
Scott Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Spitzer Acura responded

As per your conversation with the service manager Albert this morning, seems to be some confusion as to us having the cell phone number. We have your number now so going forward this shouldn't be an issue. Sorry for any confusion on our end.

April 23, 2024

Excellence on every turn starting with Sales to Service! on my 2nd Acura and plan to have them a long time! More

by MARTYSPANNER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 20, 2024

Excellent service with loaner car. Found the problem and ordered what was needed. Thank you More

by RENEELINGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Spitzer Acura responded

Thank you, Renee, for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.