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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.5
339 Reviews

339 Reviews of Spitzer Buick GMC Parma - Service Center

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October 05, 2023

I paid for a rear wiper they put it on incorrect actually it was hot attached and made noises. I had to have someone check I needed to get on the highway come to find out I paid pretty much $40 for them not More

by janed_smoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jayme Yates, Jerry Kless
October 05, 2023

Everything was cool they let me talk to transmission mechanic, I was quoted a price, then got a call, saying it was higher because computers were messed up, I wasn’t happy about that but Tim Kubow did h More

by ruittos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
October 02, 2023

This dealership was fantastic! From the ease of scheduling, to the propt, complete, and courteous service, I couldn't be happier. Dominic Defino and his team are top notch!! More

by Markmertus76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Defino
October 01, 2023

Good experience and. People were very polite . Would recommend. The dealer and was very saturated More

by BILL@PARKWAYGENCONTRACTORS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hettinga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Axelrod, Mark Taylor
October 01, 2023

They were very sweet to me- and I was running late. They also gave me a car wash!! More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Leek
October 01, 2023

Had my radio replacement because old one stopped working 2019 chevy colorado paid 1036.00 2 weeks ago and keep going black screen or screen says error shuts off and then comes back on More

by CELMAN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitchell Axelrod
September 30, 2023

I had a great experience and no complaints to share. Thanks for a mundane oil change. More

by keri.axelrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Axelrod
September 30, 2023

Took about 3 hours for a scheduled oil change. Not really sure how that’s even possible but If you’re going to have appointments you shouldn’t be overbooking or doing whatever would cause that de More

by Ahahn88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service area
September 30, 2023

Everything went well. They took good care of me and my car is in good working order. More

by PAULAMARIE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
September 28, 2023

Paid over $200 for a lose heat shield, $200 was for the diagnostic test. Expensive clamp. More

by normmilliron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tech department
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