Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Spitzer CDJR Mansfield - Service Center
Ontario, OH
442 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
442 Reviews of Spitzer CDJR Mansfield - Service Center
Sort by
June 01, 2024
Everyone one was very knowledgeable and friendly. I will continue to do business there in the future. I will continue to do business there in the future. More
by max
Verified CustomerEmployees Worked With
Helpful May 31, 2024
Very helpful and Tim kept me posted on everything that needed to be do on my Jeep. Very nice. needed to be do on my Jeep. Very nice. More
by SISSY10
Employees Worked With
May 23, 2024
Couldn’t rotate tires the wheel lock was missing. Your people always change the tires, they must have not put it back in my car. Will have to make another appointment now, after Spitzer gets the lock Your people always change the tires, they must have not put it back in my car. Will have to make another appointment now, after Spitzer gets the lock key. My windshield has a film on the outside now after they washed it. I cant get it off. More
by tina
Employees Worked With
May 22, 2024
Nobody knows anything! ! Got an oil change, when I called to schedule I asked the price and how long oil change was good for. The answer I got was we haven’t done oil change ! Got an oil change, when I called to schedule I asked the price and how long oil change was good for. The answer I got was we haven’t done oil changes in a while so i don’t know the price and oil change last 10,000 miles. I go to get oil change the guy there says oil lasts 7,500 miles, when I got in my truck sticker said change at 3,000 miles. I then called back and the guy I was dealing with said don’t pay attention to that it last 7,500. I tried to call service manager and get to the bottom and have left a message and hasn’t returned my call. also there was a recall on my truck I didn’t know. I never asked them to look at, they go ahead and look at it and then charge me to look at. More
by Familyshare.2025
Employees Worked With
Conley
May 21, 2024
My husband & I have dealt w/Spitzer for years. Very reliable, no issues ever, great service! Very reliable, no issues ever, great service! More
by CHARHARPER6
May 20, 2024
You guys tried to sell me work that was done on my car 2 months ago. You diagnosed the problem and told me to bring it back to where I bought it. I did that. Two months ago where they fixed it. Then under r months ago. You diagnosed the problem and told me to bring it back to where I bought it. I did that. Two months ago where they fixed it. Then under routine oil change maintenance you guys tried to sell me the same work not knowing I had it done already. More
by kristenbarina
Employees Worked With
Idk who I worked with
May 18, 2024
Have always done a great job on my vehicles. Friendly staff. Communicate with me timely and appreciate the car wash. Friendly staff. Communicate with me timely and appreciate the car wash. More
by kwinkle1968
Employees Worked With
May 18, 2024
I love this dealership. They have been very helpful when I stopped in recently and asked a question about a vehicle I had just purchased even though I didn't purchase it it They have been very helpful when I stopped in recently and asked a question about a vehicle I had just purchased even though I didn't purchase it it from them. More
by Marvinfreak2001
Employees Worked With
May 18, 2024
I thought my guy, Tim, treated me great. He was very fair charging me for the service that was performed. He was very fair charging me for the service that was performed. More
by stevenefuller
Employees Worked With
Other Employees :
Nick - I don't know what he does there, but he said good afternoon to me and was very friendly.
May 18, 2024
Always are courteous and accommodating. Explained everything they did. Also didn’t have to wait a long time to get the job done. They know your vehicle Explained everything they did. Also didn’t have to wait a long time to get the job done. They know your vehicle More
by sptrservice
