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Spitzer Chrysler Dodge Jeep Ram Cleveland - Service Center

Brook Park, OH

4.8
211 Reviews

211 Reviews of Spitzer Chrysler Dodge Jeep Ram Cleveland - Service Center

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February 22, 2024

I was pleased that they took me in early and didn’t hesitate to get the job done.Deanna Redmond was very professional and friendly she’s a big asset to your dealership,I’ll always bring my Jeep there, More

by sreevrr1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Masa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Spitzer Chrysler Dodge Jeep Ram Cleveland responded

Thank you for sharing the positive experience you had with Deanna! We are so glad that she provided you with the quality service that you so much deserve. Wishing you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!

February 21, 2024

Richard Carver was excellent took in for recall said a hour or so was a lot less. More

by moravcikmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Richard Carver
Feb 21, 2024 -

Spitzer Chrysler Dodge Jeep Ram Cleveland responded

Thank you for leaving Richard this 5-star rating! We are so glad that he could provide you with thorough and efficient service. He will be delighted to know that you greatly value his service. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 06, 2024

I was treated like a real human being at Spitzer Motor City! They said Hi a lot! Other mean dealers around the area always throw objects at me when I visit them! A dealer in North Olmsted kept hitting me More

by joelc7988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Spitzer Chrysler Dodge Jeep Ram Cleveland responded

Thank you so much for your wonderful review, Joel! We are honored by your business, and proud to know that our the team took great care of you. Please do not hesitate to let us know how we may be of further service to you in the future.

January 31, 2024

I purchased my vehicle from Spitzer in 2022, and have always received great service from their staff. Logan South, assisted me with an issue I was having with my vehicle and was able to get to the bottom More

by TZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan South
Jan 31, 2024 -

Spitzer Chrysler Dodge Jeep Ram Cleveland responded

TZ, Providing quality and efficient service is so important to us here at Spitzer Chrysler Dodge Jeep Ram Cleveland and we are glad that Logan's efforts could meet your satisfaction! We are thrilled to know that he could get to the bottom of the issue you were having with your vehicle. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

January 29, 2024

Logan South was great! Very pleasant and he even brought my car to the front for me. I used to hate taking my car to Spitzer bc it took forever to get an appointment and th More

by tgreene531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan South
Jan 31, 2024 -

Spitzer Chrysler Dodge Jeep Ram Cleveland responded

We are grateful for you leaving Logan this stunning review! We are thrilled to hear that Logan took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he made your service experience here at Spitzer Chrysler Dodge Jeep Ram Cleveland pleasant. Please drive safely and do not hesitate to let us know how we may be of further service to you.

January 19, 2024

Although under construction, everyone in the building was extremely helpful and willing to get you where you need to be. More

by AliciaB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Logan
Jan 22, 2024 -

Spitzer Chrysler Dodge Jeep Ram Cleveland responded

Thank you so much for your positive review, Alicia! We are happy to hear that our team could provide you with top-notch service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to let us know.

January 18, 2024

Deanna Redmond was excellent, she went above and beyond with her customer service. I've ran a call center in the past and would be lucky to have an employee of her caliber. More

by mcipriano16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Redmond
Jan 18, 2024 -

Spitzer Chrysler Dodge Jeep Ram Cleveland responded

Thank you for your 5-star rating! It is an honor to know how confident you are in Deanna's efforts. We look forward to continue providing you and your vehicles with our best care in your visits to come.

January 17, 2024

Impressive Reno. Kind, honest and fair. Would recommend to anyone. Fix right the first time and on time More

by boondocksaints30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Jan 17, 2024 -

Spitzer Chrysler Dodge Jeep Ram Cleveland responded

Thank you for your 5-star rating! We appreciate your business, and we hope that you do not hesitate to let us know how we may be of further service to you in the future! Take care!

January 15, 2024

Everyone was very helpful and made the process very easy and quick Great service would come again More

by olyf0613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Redmond
Jan 16, 2024 -

Spitzer Chrysler Dodge Jeep Ram Cleveland responded

We appreciate you taking the time to leave us this 5-star rating and glad that our team could provide you with thorough and efficient service. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 11, 2024

I was able to get quick and easy help from Deanna Redmond to get serviced for my vehicle. Spitzer Chrysler Dodge Jeep Ram offers the best for their customers More

by Braylin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Redmond, Austin Hopperton
Jan 12, 2024 -

Spitzer Chrysler Dodge Jeep Ram Cleveland responded

Thank you for your positive review! It's great to know that Deanna could provide you with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to let us know if there is ever anything more that we may help you with.

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