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Spitzer Chrysler Dodge Jeep Ram of Homestead - Service Center

Homestead, FL

4.7
86 Reviews

86 Reviews of Spitzer Chrysler Dodge Jeep Ram of Homestead - Service Center

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March 19, 2024

Took my 2022 JL diesel Wrangler for the fuel pump recall. Spoke to the service advisor Bruno Caldas. He is very professional and courteous, gave me a timeframe for the repairs. Everything went as planned. More

by Miamiems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruno Caldas/ service department
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Mar 20, 2024 -

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

Thank you for sharing the positive experience you had with Bruno! We are delighted that he could provide you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. Until we meet again, safe travels!

Helpful
March 02, 2024

Nice,clean,everyone polite. i was there longer than expected but wasn’t a big inconvenience…. More

by Fdachome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marko Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

Thank you for the great feedback! Please contact us if anything.

Helpful
March 01, 2024

I always have a great experience at this service location. The advisor George is awesome and gives me updates soon as service has been completed. The work by the techs is also A1 More

by Gonz6764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Mar 04, 2024 -

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

We greatly appreciate your wonderful review! We are overjoyed that George took great care of you. Our guests' satisfaction is our utmost priority. We wish you safe travels. Please do not hesitate to let us know if there is ever anything more that we may help you with.

Helpful
February 07, 2024

Once again the service department was great. George Pino is a great service advisor. George is why we keep going back. More

by snowclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pino Service Dept
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Feb 08, 2024 -

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

Thank you so much for your amazing review and recommendation! It is an honor to know how confident you are in Jorge's efforts, and we hope that you continue to choose us for all of your future automotive needs.

Helpful
February 05, 2024

Poor customer service, long wait times, even longer wait times for service, bad communication and have a not caring attitude. More

by h8dallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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Helpful
February 01, 2024

George in the service department are just great. Very helpful get you in and out. More

by snowclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Feb 01, 2024 -

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

Snow, We are grateful for you leaving George this exceptional review! We are thrilled to hear that George took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very helpful and great. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Helpful
January 18, 2024

Professional and expert service. I Will come back! The level of care for my time and vehicle were amazing. More

by mro47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge, pino five stars ten of I could add them.
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Jan 18, 2024 -

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

Thank you for your 5-star rating! We are happy to hear that our team provided you with top-notch service throughout your visit! We hope to see you again the next time your vehicle is ready for service.

Helpful
January 04, 2024

Spitzer dealership provided me with great service and communications while my car was getting ready. I had multiple great experiences with Bruno, he is dynamic and gave me honest feedback about how long More

by Preynaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Five Stars for Bruno at Service Dept.
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Jan 05, 2024 -

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

Thank you so much for your amazing review! We are honored to have had the opportunity to work with you, and glad to know Bruno could provide you with the quality care that you deserve and made your experience with us top-notch. It is our pleasure to assist you in any possible for years to come.

Helpful
January 03, 2024

I am very grateful for the attention and service I received at this dealer el día del appointment More

by Mercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruno
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Jan 05, 2024 -

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

Thank you for your 5-star rating! We are happy to hear that our team provided you with top-notch service throughout your visit! We hope to see you again the next time your vehicle is ready for service.

Helpful
December 11, 2023

Very professional and courteous. I don’t remember the name of the attendant but he appeared to be the person in charge of the service department. More

by Dennis Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marko Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Spitzer Chrysler Dodge Jeep Ram of Homestead responded

Dennis, We greatly appreciate you taking the time to leave us this 5-star rating! Offering efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to let us know if there is ever anything more that we may help you with.

Helpful
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