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Sport Mazda

Orlando, FL

4.9
11,878 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 11,878 reviews

April 11, 2016

Simply Amazing Being a first-time buyer without a credit record/history, Juan and team completely understood my situation and was able to offer a fair deal consideri More

by Jojo Macaraeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan R. Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Cruz
Apr 14, 2016 -

Sport Mazda responded

I am so glad to hear that we were able to find a financial solution that worked well for you. That is another key factor to our success. We listen to our customers and then try to tailor a solution that meets their needs. I promise your that when you need us again, we will be here to make sure you receive our best efforts. Thank you for coming to Sport Mazda and welcome to our family. Jay Mealey, GM/Owner

April 10, 2016

Thank you Mazda Mark was amazing! Very helpful, kind and great energy! He helped me find a car that I absolutely fell in love with!!! Thank you mark and Mazda!! More

by Opaavola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cappetta
Apr 14, 2016 -

Sport Mazda responded

Mark Cappetta is a genuinely nice guy and I feel certain that he did everything he could to make sure you were happy with the results. That you found a car to fall in love with means he did his job. Of course, if he hadn't listened to what you wanted he would have never been able to find it. Working with our customers is part of our team approach. That is why we are so happy to welcome you to our Sport Mazda family. We really care about you and your car. Jay Mealey, GM/Owner

April 10, 2016

Thank you! Thank you Kyle for walking all over the dealership with me to find the perfect car. I appreciated how easy and quick my car buying experience was and More

by Jmj11g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Whitten, Jacob Barone
Apr 14, 2016 -

Sport Mazda responded

You experienced the Sport Mazda sales TEAM at work. Glad that Kyle and Jacob worked so well together to make yours a successful buying experience. Communications is also key to making sure you know every step of the way what the process is. Thank you for saying we had the best Customer Service, but we thank our customers for letting us know how they want to be treated and then we make sure that it happens. We look forward to your return and thank you so much for your business. Jay Mealey, GM/Owner

April 10, 2016

Incredible experience with Spor Mazda dealer and Mr. Juan R. We bought a new Mazda 3 2016 for our daughter a few weeks ago. Mr Juan R. Cruz helped to us during the negotiation. He was very nice all the time and More

by Fernando A Sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan R. Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2016 -

Sport Mazda responded

So glad that you and your daughter are happy with your purchase. Juan Cruz Jr is a wonderful salesperson and I am sure you found him listening and trying to help you get what you wanted. Thank you for calling him an advisor. That is what we really want to be. No pressure, no hassle, just listening and working with our customers to meet their needs. The result of course is that you are all happy and we thank you for recommending us to others. Welcome to our Sport Mazda family. Jay Mealey, GM/Owner

April 09, 2016

What a breeze! They were wonderful. I did all my negotiating through email prior to arriving. They had my car sitting out front waiting for us. We walked in and they More

by billymumphreysdownfall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Almonte, Jason Santiago, Jacob Barone
Apr 09, 2016 -

Sport Mazda responded

We know what is important for our customers and practice hard to make it the best experience possible. Working with us online is just about as easy as it gets. But that took practice too. Now we do it more often than you can imagine. People find it convenient to use the online services. We also have a great team as you found out. Jacob is a great young salesman, Jason is a veteran sales manager, and Rey has been everything and now makes sure our customers get every option they need to know when financing. Friendly and efficient is a great way to describe all of them. They are a team that cares for our great Sport Mazda customers, like you. Welcome to the family. Jay Mealey, GM/Owner

April 09, 2016

A second Mazda in less than 3 years I just bought a second Mazda from Sport Mazda in less than three years. The first one was a 2014 CX-5 which I bought for my older daughter as her firs More

by jshebovsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Ortega
Apr 14, 2016 -

Sport Mazda responded

Thank you so much for your kind review. I am very happy that you trusted our dealership enough to purchase cars for both of your daughters from us. Your choices of the CX-5 and Mazda6 will provide safe and enjoyable driving for them for years to come. Thank you for the comments on Willie Ortega, your salesperson. He is young and new to our dealership, but has studied hard and embraced our customer-first buying experience. We look for people who are just naturally nice as that is key to Sport Mazda culture. We are so glad that he provided an excellence experience for you and we look forward to your returning to Sport Mazda whenever you need another Mazda. You are right. We are so proud of the Mazda quality and do our best to represent them well. Welcome back to the Sport Mazda family. Jay Mealey, GM/Owner

April 07, 2016

Luis Arce is the best ! From my first time calling the dealership Luis has been by my side . He helped me get to the right price at the right time with no pressure to purchas More

by ohhheybrittnay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Arce
Apr 09, 2016 -

Sport Mazda responded

I can't tell you how nice it was to read your review. A great salesperson will do absolutely everything they can to make your visit a success and one that you enjoy. He doesn't worry about whether you buy today or three weeks from now, he just wants you to have all the information you need to make a good buying decision. Luis Arce and all of our salespeople are trained and live that philosophy. No hassle, no pressure, they only make sure you get what you came for. I am proud of Luis and all the others at Sport Mazda that make our customers the happiest car customers around. Thank you for being our great customer and we appreciate your business. Jay Mealey, GM/Owner

April 07, 2016

Recalls/ Oil Change I arrived without an appointment and Rob took care of me as soon as he could probably waited five minute before he could get me in, about an hr and a More

by Crmarti1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Nestor
Apr 09, 2016 -

Sport Mazda responded

Very happy that Rob Nestor was able to provide you such good service. It was just announced that he won #2 Best Service Advisor in the entire Southeast U.S. for Mazda. I am so proud of our great team of service advisors and technicians and look forward to continuing to provide great service for all our great customers. Thank you, Jay Mealey, GM/Owner

April 07, 2016

Fantastic experience! Great experience. Worked with Kerwin and I highly recommend him. He was patient and helpful. The deal was exactly what I had in mind. The prices f More

by David M FIsher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerwin LaRocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Barone
Apr 09, 2016 -

Sport Mazda responded

David, So glad that Kerwin Larocque was able to provide you a fantastic buying experience. He is an exceptional young man and knows his cars extremely well. So many customers enjoy working with him because he really goes out of his way to make sure his customers are happy. You talk about no haggling but with the elimination of the Dealer Fee on new Mazdas, it makes it so much easier to make a great deal for you. Thank you for being our customer and for writing this great review. Jay Mealey, GM/Owner

April 06, 2016

Excellent customer service Kyle was a very professional, easy-going, salesman. I didn't feel any pressure to buy, and he made the actual process laid-back and easy. This dealer' More

by HeatherPorta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Whitten
Apr 09, 2016 -

Sport Mazda responded

Thank you for the nice review. Kyle Whitten receives so many compliments on his professionalism and friendly working relationship with customers. He embraces our need to make sure customers feel no pressure or hassle and receive the best service we can provide. Thank you for being our customer and we appreciate your recommendation of both Sport Mazda and Kyle. Thank you again, Jay Mealey, GM/Owner

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