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Sport Mazda

Orlando, FL

4.9
11,725 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 11,725 reviews

January 30, 2016

The epitome of customer service and experience! I love the car that I bought at Sport Mazda ('12 Chevrolet Cruze). Thank you so much. I was in dire need of a vehicle. I told Sport Mazda employee, Br More

by MathTutor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian San Pedro
Feb 03, 2016 -

Sport Mazda responded

Thank you for your review. Brian San Pedro will be happy to read them and know that he was able to make you happy and provide you a great buying experience. You are right, he does care and will do everything he can to make your visit a successful one. No hassle, no pressure, he just listens to you and then helps you find exactly the car and deal that best fits your needs. So glad that it worked for you and thank you for the wonderful recommendation. We think you are a great customer also and I am happy to have you as a member of the Sport Mazda family of owners. Jay Mealey, GM/Owner

January 29, 2016

Horrible Service Experience. I was told I would need a new battery, after my recent purchase two months ago at this dealership. Also informed I would new tires after purchasing ne More

by deone96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ellie Diaz
January 29, 2016

Honest and not pushy Kerwin was a fantastic salesperson. When we originally went to the dealership, he took the time to explain everything about the car my wife and I were More

by dabomb0729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerwin LaRocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Fish
Feb 03, 2016 -

Sport Mazda responded

Kerwin is an excellent salesperson and I was very happy to hear about your experience. It was nice to hear that he listened to you and understood what would work best for you. Some people come to the dealership ready to buy, but many need more time to make the decision that is best for them. Our guys know that being pushy and putting pressure on a customer is neither productive nor respectful. It may have taken you a little longer but we were here when you were ready. We just thank you for choosing Sport Mazda and know that Kerwin and I really appreciate your review. Welcome to the Sport Mazda family. Jay Mealey, GM/Owner

January 28, 2016

Honest, helpful, great experience Lacey Williams made the buying process as smooth and easy as possible. She was friendly and knowledgable throughout our experience. Dealership worked More

by JeffandMerridy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacey Williams
Jan 29, 2016 -

Sport Mazda responded

Thank you so much for telling others about your experience at Sport Mazda. We appreciate so much that you recommended the dealership and your salesperson, Lacey Williams. She is not a long-time veteran at the dealership but has enthusiastically embraced our sales experience. So glad that she did such a good job for you. Thank you again for being our customer and please let us know how you are enjoying your new Mazda. Jay Mealey, GM/Owner

January 28, 2016

Don Larson is the very best Don Larson is consistently the best, most professional employee at any automotive business I have ever engaged. I am a talent acquisition professional More

by mazda9999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Jan 29, 2016 -

Sport Mazda responded

Thank you for your review. I am very lucky to have Donny Larson on my service drive. He is so consistently professional that customers like yourself really can appreciate how much he does and how well he does it. That a talent professional like yourself appreciate him is praise enough. Thank you for being our customer and I wish you a happy and prosperous 2016. Jay Mealey, GM/Owner

January 28, 2016

My Expectations Were Exceeded! If you want or need dependable transportation I very highly recommend Earnest Evans! In spite if my credit being less than perfect Earnest treated me More

by andrearelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earnest Evans
Jan 29, 2016 -

Sport Mazda responded

I know Earnest will really appreciate your kind words, just as I do. That he made your buying experience a great one is what we strive for and what you should expect. Earnest Evans is a very nice person as well as a wonderful salesperson, and he does everything he can to make sure his customers are happy. I am just so happy that you were able to find your dream car here at Sport Mazda. Thank you so much for being our customer and for letting others know of your experience. Wish you many years of safe and happy motoring. Jay Mealey, GM/Owner

January 27, 2016

Great customer service I Came to the dealer to see the CX-5 and was very impressed with the new technology. Ana showed me different options available. Also explained the d More

by Marthy518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Armendariz
Jan 29, 2016 -

Sport Mazda responded

Thank you for your review. I agree with you. The Mazda CX-5, with the wide range of tech features available, provides a fantastic driving experience and at such a great price. Product knowledge is something that every salesperson must have. As a customer, you need someone to assist you that knows their product and can answer your questions. Thank you for pointing out that she listened to what you wanted. We spend more than 30 days training each new staff member before they get to the floor. It is worth it when we get reviews like yours. Thank you again and wish you years of safe and happy motoring. Jay Mealey, GM/Owner

January 26, 2016

Superior Professionalism The car buying experience for many, like myself, is an extremely daunting process. I don't have the best knowledge of the business so its important t More

by USFBANKS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Whitten
Feb 03, 2016 -

Sport Mazda responded

You are so right. Buying a car can be a very daunting experience. We know that it is not a favorite thing to do for most people, and that is why we have tried so hard to make a different buying experience at Sport Mazda. Kyle Whitten is just one of the great young salespeople that do in fact LISTEN to their customers and then do everything they can to get them WHAT THEY WANT. It is the way we do things here and it seems to have worked well for you. I cannot tell you how much I appreciate you letting others know of your experience and for the nice recommendation. I am proud to have you as our customers. Welcome to our Sport Mazda family. Jay Mealey, GM/Owner

January 26, 2016

Barby was amazing! Barby made sure that I found the car I wantedat the best price. She took great care of me and made the process easy! I only wish there were more hon More

by BrandonT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barby Irby
Jan 29, 2016 -

Sport Mazda responded

Brandon, I cannot thank you enough for this review. Barby Irby is an exceptional professional and believe me she has understands that absolute necessity to treat every customer honestly and fairly. You deserve our respect and we try to show you when you visit this dealership. I am proud of Barby and the other professionals at Sport Mazda. I know they care about you and your needs and will do their best to get you the best possible outcome for your buying experience. So glad you are our customer. Thank you again. Jay Mealey, GM/Owner

January 25, 2016

Quick and Easy First New Car Experience I've read plenty of horror stories involving long waits at a dealership and pushy salesmen. Shane Fish, my salesman, was very laid back, knowledgeable More

by Gio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Fish
Jan 29, 2016 -

Sport Mazda responded

Thank you and I am so glad that Shane Fish providing you such a good car buying experience, especially since it was your first New car. Glad you chose my dealership and I think you will be very happy with your new Mazda. We have made many changes to the process in response to what our customers say they want and expect from a dealer, and we continue to make it even better. I know you are enjoyed the new NO DEALER FEE on new Mazdas. Just started in late December and again because our customers said that was what they wanted. I hope that you know we care about you and respect you enough to provide you our best. So glad you found the car you wanted here. Welcome to the Sport Mazda family. Jay Mealey, GM/Owner

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