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2,567 Reviews of Sport Mazda - Service Center
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Helpful October 09, 2012
It is amazing to me that every employee I have dealt with knows me by name when I pull up at the dealership and treats me with respect and always gets me in and out in a timely manner. They offer the best knows me by name when I pull up at the dealership and treats me with respect and always gets me in and out in a timely manner. They offer the best discounts available to help save you money and still provide outstanding service. I will definitely be part of the Mazda family for years to come. More
by wdwjason
Employees Worked With
Donny Larson
October 02, 2012
I've been servicing my CX-7 at this dealer for approximately three years. The customer service they provide makes it a great experience. I've made my appointments they've always been prompt, cou approximately three years. The customer service they provide makes it a great experience. I've made my appointments they've always been prompt, courteous and my car was finished within the time he stated it would be. They are very friendly and I will continue to bring my car to them. More
by Ort77
Employees Worked With
Donny Larson
September 28, 2012
First time at this dealer and the service was awesome. Donny made averything easy for me and the service was super quick! Thank you very much! Donny made averything easy for me and the service was super quick! Thank you very much! More
by claudialozano
Employees Worked With
Donny Larson
September 17, 2012
This was my first time at Sport Mazda and from my experience with Donny Larson I will be returning to the dealership for future service. He was very friendly, prompt, courteous and my car was finishe experience with Donny Larson I will be returning to the dealership for future service. He was very friendly, prompt, courteous and my car was finished within the time he stated it would be. The service department also honored a service coupon from another dealer, which i thought was great. My only complaint is that the service department didn't wash my car after being serviced, other than that it was a pleasant experience. More
by jrphilly73
Employees Worked With
Donny Larson
September 13, 2012
He promissed that the service will be fast , and it was. He promissed that the service will be fast , and it was. The only recommendation is that will bem important to wash the car after the service . It h He promissed that the service will be fast , and it was. The only recommendation is that will bem important to wash the car after the service . It has no cost for you guys and show the high quality service level , I mean you take care of the customer car . Tks a lot More
by Jacao
Employees Worked With
Donny Larson
September 02, 2012
This was my second trip to Sport Mazda for service on my car and I wasn't disappointed. Even though they were obviously swamped with customers Brian made sure to take his time talking to me. He also worked car and I wasn't disappointed. Even though they were obviously swamped with customers Brian made sure to take his time talking to me. He also worked with me to make sure the quote I received last time I was at Mazda was the price on the invoice. Not many people would do that. It shows how much Sport Mazda actually cares for their customers, not just their bottom line. More
by danieldansby
August 31, 2012
I took my 2012 Mazda 3 in for an oil change and tire rotation, but I also had lost sound from the system in my car. After a while (during which Brian twice updated me on what was happening), the servic rotation, but I also had lost sound from the system in my car. After a while (during which Brian twice updated me on what was happening), the service man who actually worked on my car came into the waiting area and explained to me what he had done to try to diagnose the problem and admitted that he was unable to figure out what the issue was. After literally taking apart the sound system and finding nothing "wrong", they decided to order a new radio for my car. Ironically, when the old radio was put back in, it worked again! Nevertheless, Brian told me they would install the new radio as soon as it arrived at the shop. The great part of all of this is that because it took a while to try to figure out what the problem with the sound system was, Brian waived the charge for the tire rotation (the oil change was already free because of a promotional offer). Ironically, I kind of expected to be charged extra for something to make up for the free oil change - it's a cynical way of thinking, I know, but that has been my experience in the past (with other repair shops, especially at dealerships). So, of course I was extremely happy with the service I received, and with the honest, forthright manner in which the situation was handled. The new radio arrived at the shop less than a week after my initial visit, and Brian called to let me know it was on hand and could be installed whenever it was convenient for me. I took my car in the next afternoon, and I was in and out in less than an hour with the new radio installed. More
by UNCBrat83
August 25, 2012
My wife and I are very happy with the overall customer service we received at Don Mealy sport Mazda. My appointment was at 12:00 but it was easier for me to be there at 09:30 and Donny made sure he fit me service we received at Don Mealy sport Mazda. My appointment was at 12:00 but it was easier for me to be there at 09:30 and Donny made sure he fit me in , although they were busy. And to top it off my car was returned quickly and everything was explained thouroghly and I was even greeted by the sales team that sold me my car. It was awesome! More
by Bach566
Employees Worked With
Donny and Dan., Donny Larson
August 04, 2012
Service was finished quickly. Was told it would take 60-90 minutes and was out in less than 60. Service order was written quickly and efficiently. Waiting area was comfortable and the lady at the cashie 60-90 minutes and was out in less than 60. Service order was written quickly and efficiently. Waiting area was comfortable and the lady at the cashier was very friendly and pleasant. All in all a good first experience in their service department. Vehicle was purchased here as well. Beth was friendly, helpful and not at all pushy. My vehicle had to be located elsewhere and transported. Which was done within a reasonable amount of time. The purchase process was fairly quick and easy. Especially considering they got me a better interest rate than I came in pre-approved with. More
by Diazp
Employees Worked With
Beth Alvarez, Donny Larson
