Spreen Honda Loma Linda

I was pruchasing a car for the first time in my life and these people made it horrible. They are very rude and dont care about the customers. They lie a lot and will make car purchasing exp very tough. these people made it horrible. They are very rude and dont care about the customers. They lie a lot and will make car purchasing exp very tough. They gave me a bad price and told me to bring a lower one and they will match it. I did that and showed them the lower quotes. While trading their car for me with another dealer they found out that this is the only car available in SC and they bluntly refused me to give that car for the price they already promised. In return, they made me sit for 1 hr doing stupid documentation and told me that if i want the car pay the MSRP or leave. The sales guy was pretty cool and helpfull but all others i met were absolutely un-professional and liars. More

We went into Spreen Honda to buy a used car. Let me tell you, this dealership has the most RUDE and UNPROFESSIONAL people working here, especially Rick Welty. I will never buy a car from Spreen Honda EVER you, this dealership has the most RUDE and UNPROFESSIONAL people working here, especially Rick Welty. I will never buy a car from Spreen Honda EVER and will definitely NOT RECOMMEND family, friends and business associates to purchase anything form them. Stay away. I am amazed at all the good reviews of Spreen. I wouldn't doubt they are all written by Rick Welty and Chet Spreen. Truly an AWFUL dealership. More

I went to this Honda dealer as a COSCO member against the advice of a friend who said that they lyed about his payment and when he went into finance they told him he was getting free stuff included in his pa advice of a friend who said that they lyed about his payment and when he went into finance they told him he was getting free stuff included in his payment. (they just quoted him too much payment to sell him more, he said) I told him he was probably mistaken COSCO researches their dealers and would not send me to a place that does that to customers. After seeing the manager jef and his asistent manager Ricky they were not sincere in the least I made my decision and drove 20 minutes down the freeway and bought a car somewhere else. I would sugest anyone else reading this do the same. More

I had a GREAT experience at Spreen Honda ! The staff was very knowledgeable and gave me honest answers. I have been shopping around and going to different dealership and had nothing but bad experiences. Oth very knowledgeable and gave me honest answers. I have been shopping around and going to different dealership and had nothing but bad experiences. Other dealerships were pushy and did not seem to care about what I wanted. If they didn't have the car I was looking for they would try to push me to buy another car! When I came to Spreen Honda is was like a breath of fresh air! They found the car that I wanted and my salesperson did not make me feel pressured. everyone was very nice and made me feel completely comfortable buying my new car. I would absolutely recommend Spreen Honda and will be buying my next car with them! More

Never insult the customer rule 1.. If the customer comes in with documentation as to a prospective deal dont tell the customer his trade to much of a problem for them to deal with ( 03 Mustang Cobra with on in with documentation as to a prospective deal dont tell the customer his trade to much of a problem for them to deal with ( 03 Mustang Cobra with only 7000 miles)in perfect shape. The salesman and I were close to a cash deal and come clown comes in and blows the deal for the salesman. More

I took my 07 Odyssey in for a repair and it is still under full warranty. They did not do anything other than check the error codes from the computer. Said that they could not repair it and that I nee under full warranty. They did not do anything other than check the error codes from the computer. Said that they could not repair it and that I needed to bring it back later. They had it all day. I talked to a friend afterwards and he said that the error codes can be referenced in some Honda web site that states exactly want to repair. He guesses that they just did not want to fix it because it is still under warranty. Or I guess the other reason is that they just don't know what they are doing. I decided to take the car to another dealer. I just don't trust them. More

This was the first time I had to buy a car in my life. My experience was incredible, and easy. I even spoke with Jeff about my future purchase and how I would be paying for the vehicle. When I came in t My experience was incredible, and easy. I even spoke with Jeff about my future purchase and how I would be paying for the vehicle. When I came in they gave me a special fleet deal. Now I have my new Accord, and everything worked out for the best. I had some minor problems with some of the interior issues, my salesperson walked me out to the service writer and they dealt with them easily. Everything was covered by factory warranty. I would recommend them for sales and service. More

Salesman (Paul Sandoval) was just fine. He sold Hondas to both my brother and my mother before my husband and I purchased our new 2005 Element through him in May 2005. We paid cash for our car and did no to both my brother and my mother before my husband and I purchased our new 2005 Element through him in May 2005. We paid cash for our car and did not have a trade-in. I negotiated pretty tough and got the price I wanted without having to discuss financing, monthly payments, or trade-ins. Once we got into the finance office to be hard sold all the extras (alarm, service contract, undercoating, etc.) and the finance guy found out we were paying cash, had no trade-in, and didn't want any extras...well, we were treated unprofessionally. The finance guy was condescending, rude, and clearly p!$$3D-off. My husband and I left feeling insulted. The only reason we didn't write a letter was not wanting to relive the experience. My mother and brother have subsequently had horrendous (unbelievably so) experiences with the service department and Jeff Spreen, who they were told was the owner's son. Stay away from Spreen Honda! More

I went to this dealer to look for a new honda civic. The salesman that approached me was very young and impatient. When I indicated to him what I was looking for in a new car his response was very condesend salesman that approached me was very young and impatient. When I indicated to him what I was looking for in a new car his response was very condesending and unprofessional. I realize it's easy to criticise but over all I have to say that I was very dissatisfied with every aspect of Spreen Honda. The appearance of the inside and outside of the facility was dirty and rundown. I found no professionalism in any of the staff I encountered. If I'm going to spend my hard earned money I expect to be treated with dignity and respect and for this I will not visit this dealer in the future. More

My first time there only b/c my car really needed an oil change and i was far away from my usual Unicars Honda in Indio. Seriously, they just want your money and nothing to do with you. After having paid i change and i was far away from my usual Unicars Honda in Indio. Seriously, they just want your money and nothing to do with you. After having paid i waited and waited for my car. finally i had to get someone to go get it. It was drying off in the sun...yeah....thats a great car wash. I was given my keys and that's all. I found a sheet on my passenger seat stating the stats on my car. At my usual Unicars Honda someone will sit down with me and tell me how everything went. some customer service...geez. Their service sucks and now i'm recieving mail each week about buying back my car, special deals, and other crap. thanks spreen honda. >:( More