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Spreen Honda Loma Linda - Service Center
Loma Linda, CA
2,101 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,101 Reviews of Spreen Honda Loma Linda - Service Center
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November 22, 2023
Horrible service. Scheduled an appointment for OIL CHANGE. Because engine light was on they put in the service for inspection and not an oil change. Did not catch it Scheduled an appointment for OIL CHANGE. Because engine light was on they put in the service for inspection and not an oil change. Did not catch it when signing in. When vehicle was done they still did not do oil change so had to wait even longer, my spouse took it in so when charged $180 didn't realize that was not the normal oil change cost. Then when they did oil change charged another $60! Best they could do was give 10 off... the inspection they didn't even know why the engine light was on just gave a guess. The principle was we did not ask for that service at all, we wanted an oil change. We got the vehicle in late with 0% oil life so already figured the light was on because we needed the oil change. We have been loyal customers for over 11 years so this is very disappointing they scammed us this visit and refusing to make it right! We did not want the inspection at all!! They definitely lost our business we will not be returning. More
by mimi722119
Helpful September 25, 2023
Ambrosio Rodriguez assisted me with my recent problem with the front axle. He was diligent and appraised the issue I was having and thoroughly explained what needed to be done. Ambrosio scheduled my retu with the front axle. He was diligent and appraised the issue I was having and thoroughly explained what needed to be done. Ambrosio scheduled my return for both the seat belt recall issue and to repair/replace the front axle. He also described how detailing would remove the water/mineral spots on the exterior. Excellent suggestion! I am so pleased with the results I got at Spreen Honda and now my car looks like new! Ambrosio always listened carefully as I explained my concerns and offered excellent advice. He has an extensive knowledge of the autos and answered any questions I asked with clarity. Ambrosio was very friendly and professional, always with a smile. He made my Spreen Honda visits a pleasure and I look forward to seeing Ambrosio next time I have a problem with my CRV. More
by MTWCON
Verified CustomerEmployees Worked With
Ambrosio Rodriguez
September 18, 2023
Experience just with the recall work itself was good. Getting the appointment (and previous appointments) was terrible. I asked Johnny who I could send a letter to and he said to send it to him and h Getting the appointment (and previous appointments) was terrible. I asked Johnny who I could send a letter to and he said to send it to him and he would pass it on. I’ve never received a reply. More
by GODFREY4
September 18, 2023
Quick and friendly service. My first oil change was done in less than 30 minutes. My first oil change was done in less than 30 minutes. More
by YVETTEULIBARRI
Employees Worked With
Other Employees :
Sebastian Peronace
September 11, 2023
Never will I buy another car from here. They do not listen to what you want they just want your business. They don’t care if you’re happy. My new car with less than 1000 miles have been in They do not listen to what you want they just want your business. They don’t care if you’re happy. My new car with less than 1000 miles have been in service twice and is still not fixed. More
by rubensgranny
Employees Worked With
I don’t know who these people are
September 07, 2023
Excellent and prompt service as usual, all personnel were very friendly and courteous and always willing to be helpful! very friendly and courteous and always willing to be helpful! More
by POSADAJIMMY
Employees Worked With
