Spreen Honda Loma Linda - Service Center
Loma Linda, CA
2,101 Reviews of Spreen Honda Loma Linda - Service Center
I was very satisfied with the service provided by Barry and the staff at Spreen Honda. The service was timely and efficient. I highly recommend them. I also appreciate the free car wash! I've had troub and the staff at Spreen Honda. The service was timely and efficient. I highly recommend them. I also appreciate the free car wash! I've had trouble finding a dealership that I can trust, and I think I've finally found one! More
I drove my wife's 2005 Honda Civic to Spreen's today and was most positively impressed with the friendly, prompt and highly effective assistance of Mr Rick Smith. His advice was appreciated, highly practica was most positively impressed with the friendly, prompt and highly effective assistance of Mr Rick Smith. His advice was appreciated, highly practical and timely. You are indeed fortunate to have a customer representative of Rick's quality, professionalism, knowledge and cheerful positive demeanor on your staff. Please convey my personal thanks to him and my intention to seek him out on the next occasion we have for maintenance service at your dealership. Well Done! Bernard P. O'Prey 118 Anita Court Redlands, Ca 92373 More
I got my car serviced at Spreen and the service advisor's name was Kiel Coles. He was extremely helpful and friendly. He made me feel very comfortable and at ease. He let me know what else my car needed afte name was Kiel Coles. He was extremely helpful and friendly. He made me feel very comfortable and at ease. He let me know what else my car needed after it was finished being serviced and I definetly plan on going back for whatever else my car needs. Because of his great customer service, I will never take my car anywhere else! More
I take my car to Spreen Honda for service, my service guy Kiel always has me in/out of there very quickly and to top it off my car even gets washed. Since I feel like I get good service there I drive from Ri Kiel always has me in/out of there very quickly and to top it off my car even gets washed. Since I feel like I get good service there I drive from Riverside to Loma Linda to get service instead of my local Honda Dealer. Thanks Spreen Honda & Kiel Coles. More
I'm not the most knowledgeable when it comes to cars. That's exactly why I rely on the opinion of the service advisors greatly. Kiel, unlike most service advisors I've worked with, was not only very atte That's exactly why I rely on the opinion of the service advisors greatly. Kiel, unlike most service advisors I've worked with, was not only very attentive to the needs of my car and took the time to answer all of my questions & believe me, there were a lot. Furthermore, he treated me like I've known him for years. He made me feel very comfortable, and more importantly, confidant. I am very happy with the kind of service Kiel provided and I know that my car's current & future needs will be taken care of by him. Thanks Kiel. More
My I.D. dropped inside of the e brake of my cousin's car and I couldn't get it out. I got there and Keil said to give him 5 minutes and he got it out! Thank goodness otherwise I wouldn't be able to fly back and I couldn't get it out. I got there and Keil said to give him 5 minutes and he got it out! Thank goodness otherwise I wouldn't be able to fly back home tonight! Thanks for the fast and great service :) More
Against my better judgment, I took my '05 element in to have the window regulator replaced and get an oil change. They called back with the parts/labor price and I was shocked. $380+! I had already look have the window regulator replaced and get an oil change. They called back with the parts/labor price and I was shocked. $380+! I had already looked up the part since I was considering replacing it myself and knew it was around $100. I was expecting the parts/labor to be around $200. I told them I would call back and let them know if I wanted them to proceed. I called Riverside Honda immediately to get their price. I had previously had a very positive, honest interaction with someone from Riverside Honda over the phone. Sure enough, they were happy to give me their price for the part and the labor. It was less than $250...which was over $100 less than Spreen's price. AND...he said I could bring it in "within the hour." Wonderful! If I ever buy another Honda it will be from Riverside Honda...and I'll be taking our car there for service from now on. I shouldn't have been surprised, but I was. Spreen was charging for labor what Riverside was charging for the entire job. Nearly half again as much! I called Spreen back and got them to match Riverside's price, so they get a thumbs-up for that...but I won't be taking my chances with their service prices ever again. I'll just skip the hassle and drive the extra miles to Riverside, where they seem to treat their customers with respect and don't over-charge. More
When i came in i needed to find the service area due to the construction going on and a Mr. Rick Welty helped me find the service area. When i went inside the service office a nice young man Richard Ortega the construction going on and a Mr. Rick Welty helped me find the service area. When i went inside the service office a nice young man Richard Ortega helped me. My vehicle repairs were all done exactly like i wanted and everyone was so friendly. I will reccomend this dealership to anyone and everyone! More
I took my 07 Odyssey in for a repair and it is still under full warranty. They did not do anything other than check the error codes from the computer. Said that they could not repair it and that I nee under full warranty. They did not do anything other than check the error codes from the computer. Said that they could not repair it and that I needed to bring it back later. They had it all day. I talked to a friend afterwards and he said that the error codes can be referenced in some Honda web site that states exactly want to repair. He guesses that they just did not want to fix it because it is still under warranty. Or I guess the other reason is that they just don't know what they are doing. I decided to take the car to another dealer. I just don't trust them. More
My first time there only b/c my car really needed an oil change and i was far away from my usual Unicars Honda in Indio. Seriously, they just want your money and nothing to do with you. After having paid i change and i was far away from my usual Unicars Honda in Indio. Seriously, they just want your money and nothing to do with you. After having paid i waited and waited for my car. finally i had to get someone to go get it. It was drying off in the sun...yeah....thats a great car wash. I was given my keys and that's all. I found a sheet on my passenger seat stating the stats on my car. At my usual Unicars Honda someone will sit down with me and tell me how everything went. some customer service...geez. Their service sucks and now i'm recieving mail each week about buying back my car, special deals, and other crap. thanks spreen honda. >:( More