Stanley Ford Pilot Point

Ron, service manager. AJ tech are EXCELLENT. best customer service from both . service are was closing. my car barely made it to the Stanley Parking area .. ✔️ Ron ser AJ tech are EXCELLENT. best customer service from both . service are was closing. my car barely made it to the Stanley Parking area .. ✔️ Ron service manager was knowledgeable, customer service tops, caring ..went out of his way to make sure i had a way home , gave me towing telephone numbers, the best ✔️ A.J. - tech .. this young man outstandingly full of knowledge. caring , smart, forward thinking ..brought me home .. AAAA+ Martha Pels Pierce please give them a call More

Great experience with josh the salesman! Worst experience I’ve ever had on finance part! Casey was very disrespectful to josh while he asked a simple question. And when it didn’t go his way with financing pa I’ve ever had on finance part! Casey was very disrespectful to josh while he asked a simple question. And when it didn’t go his way with financing part he had a bad attitude from there on. If ya are looking for a car or truck Id think about it real hard if ya think you are going to not finance through them and have to deal with that guys attitude. Real piece of work. Smile dude. People like you are why a whole company gets bad reviews! More

HANDS DOWN THE WORST SERVICE DEPARTMENT EVER!!!! Had a simple back Up camera issue and I have been there 5 times now and still broken!!!!! LITERALLY went in for my scheduled appointment today and they sa simple back Up camera issue and I have been there 5 times now and still broken!!!!! LITERALLY went in for my scheduled appointment today and they said the guy that can fix it is out sick. WHAT!? I get it. People get sick. I’m not upset about that. I’m Upset you let me drive all the way down here with my 3 year old to tell me that. Avoid this service department like the plague. More

Truck was purchased less than two weeks ago, and when purchased it was raining and dark as I got in the truck to leave. Now after inspecting my tires the rear tires treads doesn’t even meet the truck key purchased it was raining and dark as I got in the truck to leave. Now after inspecting my tires the rear tires treads doesn’t even meet the truck key half way treads so smooth. The front 2 tires tread on top are good but but side walls have cracks and weather splits. I called and the the GM offered to give one tire only, and insisted that I wanted something for free. My response was I’m a stand up guy that’s why I didn’t remove the new set of tires on my trade in . 🚨 The salesman did better than the Gm by offering 4 tires instead of only 1, but I declined because they’re smaller tires than comes on the truck and I have to be safe because the truck is to heavy. More

I bought a pre-owned Edge from Stanley Ford and it was a great experience all around. Wendi Little was wonderful to work with and she was friendly, knowledgeable and followed up on all my questions. I had a great experience all around. Wendi Little was wonderful to work with and she was friendly, knowledgeable and followed up on all my questions. I had a minor mechanical issue the day after buying the Edge and it was handled immediately. I would definitely buy another car from them again! More

Wayne Monroe is the best. I recently bought a new edge st. Man is it the best car I have 3v2e owned!!!! Its in the best shape and qaybe is super knowledgeable!! Forever my go to dealership st. Man is it the best car I have 3v2e owned!!!! Its in the best shape and qaybe is super knowledgeable!! Forever my go to dealership More

Brian in Service/Parts has always taken great care of us over the past few years and couldn’t be happier with the results. It’s a great dealership with some great people and I can’t wait to see the new reno over the past few years and couldn’t be happier with the results. It’s a great dealership with some great people and I can’t wait to see the new renovations! More

Acie Jones was the best salesman I've ever worked with! He was energetic, honest, fair, and genuinely cared about my car buying experience. We drove all the way from Minnesota to Texas to purchase with Aci He was energetic, honest, fair, and genuinely cared about my car buying experience. We drove all the way from Minnesota to Texas to purchase with Acie. Prior to making the trip, he sent videos of the entire vehicle, inside and out, ensuring our confidence in making the 16 hour trip. We worked out all the details of my trade prior to leaving as well, and everything was honored upon arrival exactly as discussed over the phone. We arrived on my birthday, and Acie went out of his way to put up a birthday banner and have birthday treats for us! He also introduced us to several of his coworkers, and really made us feel like part of the Stanley Ford family. I will be recommending this dealership, and Acie in particular, to all of my friends and family looking to buy a vehicle. We may even join them on their trip down to say hello to our new friends! :) THANK YOU ACIE!!!!!!!!!!! - Krista from Minnesota More

Shady Business Very irritated with this dealership and how they handled the processing of my "deal" or offer. I drove to this facility late the other night which is Very irritated with this dealership and how they handled the processing of my "deal" or offer. I drove to this facility late the other night which is a 45 minute drive from where I live on top of working an hour away. I spent a total of almost 2 hours on the road making it a point to check this dealership and vehicle out. DEVIN WILSON, my salesman, showed me the vehicle and let me test drive it. After being there until 7:30 or 8:00 we concluded a deal but it couldn't be finalized because the finance guy wasn't there and my wife wasn't there to sign with me. That was fine we agreed to meet tomorrow evening so my wife would be there and their finance guy too. Deven called me the day of the appointment and asked if we were still good for this evening. I told him we were still interested but that we couldn't make it tonight because my daughter is sick and we were trying to get her into the doctor's office for an appointment that same evening and that my wife wouldn't be able to come because she'd have to watch my sick daughter. DEVEN WILSON stated that was fine and ask what time we can come Friday 06/07/19. I told him we'd be there around 6 or 6:30. We couldn’t get my daughter in for a doctor’s appointment, it was booked. Lucky us I got my mother to agree to watch my little one so my wife and I could go to the dealership. I called DEVEN WILSON back to let him know we could come tonight to have my wife test drive and complete the process. DEVEN WILSON, whispered in the phone and began to tell me that another couple was there looking at it and that he'd have to call me back if it’s still available. What??? You guys ran my credit, had me drive out to Pilot Point 40 minutes away, stay late to work a deal out knowing your "finance guy" wasn't there, make an appointment with me for Friday for him to possibly sell it behind our backs. That's shady business on your part. I will never deal with the dealership ever again and suggest nobody does. More

Great customer service Worked with Devin Curtis: Was very respectful, and found him very honest. Worked to correct an issue with the vehicle I bought and delivered the truc Worked with Devin Curtis: Was very respectful, and found him very honest. Worked to correct an issue with the vehicle I bought and delivered the truck to me an hour away. Followed up on the phone several times...very communicative. I would work with Devin again! More