Star Motor Cars - Service Center

Teresa was great at helping me with my problem, getting a solution and getting it fixed and me back on the road to a meeting I had to get to. Great service all the way around! solution and getting it fixed and me back on the road to a meeting I had to get to. Great service all the way around! More

Friendly and helpful staff made experience great. Smooth process all around. Don’t need to say much more Smooth process all around. Don’t need to say much more More

Teresa Smart provided excellent instructions on having a tire repaired. The tire was repaired in less than 24 hours. Teresa called me as soon as the job was done and provided options for picking up. tire repaired. The tire was repaired in less than 24 hours. Teresa called me as soon as the job was done and provided options for picking up. More

The entire team is always so efficient. My service person keeps me updated and effectively corresponds with me. My service person keeps me updated and effectively corresponds with me. More

Excellent, easy, the staff is amazing and it was effortlessly to do business at star motors effortlessly to do business at star motors More

Carlos Garza is my go to service advisor and has been for a long time.. He is extremely helpful, knowledgeable, and easy to reach. The work performed by Star Motors mechanics has always been tough notch. a long time.. He is extremely helpful, knowledgeable, and easy to reach. The work performed by Star Motors mechanics has always been tough notch. I am a very satisfied customer. More

Had to replace a headlight because it was damaged. I couldn't get a loaner because they have cut their loaner fleet in half. Additionally, the light cost $3,980 which is astronomical in my opinion. Th I couldn't get a loaner because they have cut their loaner fleet in half. Additionally, the light cost $3,980 which is astronomical in my opinion. They were courteous and expeditious with the servicing. That's a plus. I will have to think very hard when I purchase my next vehicle. Not sure I'll be able to do the Mercedes anymore because of the inconvenience with loaners and the CRAZY expensive parts. More

Teresa Smart is always on top Of things. Best service rep in the city of Houston. Best service rep in the city of Houston. More

I get treated with respect; very rarely does this happen as a black woman. Mr Mike is so humble as a black woman. Mr Mike is so humble More

Serviced quickly and efficiently. Customer service was professional and courteous. I will definitely be back again for the next service. Customer service was professional and courteous. I will definitely be back again for the next service. More