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Star Nissan - Service Center

Bayside, NY

4.7
2,257 Reviews

2,257 Reviews of Star Nissan - Service Center

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May 22, 2024

Thought it was a ver good experience. Came in later than I normally do and only waited an hour with 10 people ahead of me. I never have an issue here. More

by Cuhrissay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

The best dealership I’ve been too thank you so much for the best service More

by GMUJA1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

The Service was very over priced. Outside it would be only one third of the price More

by MZAMAN1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Kalman
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Simple TPS sensor change end up damaging my Rim. Really not professional service. Worst service center just like the sale department More

by aharpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Kalman
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Excellent service and courteous staff. Prices are fair and explained. I would recommend this dealer to others. More

by HEIDINASSAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Star Nissan responded

Hello Heidinassauer ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 20, 2024

Service representative Robert Davila was awesome! My transmission broke down and he was able to get it replaced within 3 days. More

by HMOOCAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Davila
May 22, 2024 -

Star Nissan responded

Hello Hmoocaa ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 20, 2024

The service was well appreciated and specific to detail all of my questions were answered. Also the staff members were customer friendly. I drive all the way from Brooklyn to go there every time. More

by SHAIRS5113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Star Nissan responded

Hello Shairs5113 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 20, 2024

The service was fast on the day I went. The service department was knowledgeable and helpful with any of my questions. More

by anavega1888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kalman
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Star Nissan responded

Hello Anavega1888 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 19, 2024

We feel we were treated fairly and professionally at this dealership. We didn’t want the sun roof, but it came with another upgrade we wanted. More

by petergoldfien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
May 22, 2024 -

Star Nissan responded

Hello Petergoldfien ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

May 18, 2024

Friendly, knowledgeable, service forward, good customer care, great representatives, great management, good salespeople, honesty, integrity, respectful More

by seaman3cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby
May 22, 2024 -

Star Nissan responded

Hello Seaman3cc ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager dljajcevic1@gmail.com

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