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Starling Chevrolet Buick GMC - Service Center

St Cloud, FL

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65 Reviews

65 Reviews of Starling Chevrolet Buick GMC - Service Center

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April 01, 2024

Lied to me about needing parts,not informative. no additional warranty when they do warranty More

by Stanley Crain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathaniel
Apr 05, 2024 -

Starling Chevrolet Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 02, 2024

Fred is very pleasant and great to work with. He always takes very good care of my needs and answers all of my questions. I have bought several vehicles from Fred and referred my friends and fami More

by Kpemberton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Trinidad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Starling Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are so glad that Fred and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Starling Chevrolet Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

January 16, 2023

The repairs took too long. The previous week i was told that my battery failed a load test. They ordered a new one, called me when it was in. when i picked up my car, they said More

by nanupfla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no
Jan 24, 2023 -

Starling Chevrolet Buick GMC responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 05, 2022

Great Service, at a timely manner and all my request were fulfilled with no problems. Thank you Service department. Great More

by L6152ww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 25, 2023 -

Starling Chevrolet Buick GMC responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 17, 2022

Megan was a great help, efficient and professional. Done as promised, on time. I haven't ever had a problem here with the service department so far. More

by donnaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
January 24, 2022

Colleen explained everything to me. Didn’t notice any sanitation work done on my car. More

by Mh220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colleen
January 07, 2022

Went to get a simple question answered and assistance with My pandora and entertainment system for apps. Customer service dept wanted me to schedule a diagnosis for $150. Thanks for NOT being able to HEL More

by gtown4692
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Representative
Jan 07, 2022 -

gtown4692 responded

Not Helpful at ALL

September 08, 2021

Were do I start:1) 1st Visit had the truck for 12 weeks. Were do I start: 1) 1st Visit had the truck for 12 weeks. Our service writer was no where to be found. So we had to find another Svc Writer to help u More

by mw32832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr Minichello ( Gen Mgr) & Mr Golston ( Svc. Mgr)
April 17, 2021

Everything was scheduled for me so I could drop my Truck and get to work on a lender. Ray and Danny great service always.l More

by Gonzalogarcia01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray from parts and Danny
March 02, 2021

Oil change and tire rotation done in record time..and a car wash BONUS!everyone is always nice, and accommodating. And free wifi and water😀 More

by mickeymostoller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think her name is collen...very sweet!
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