Starling Chevrolet - Service Center

Great Service Advisor and mechanic Adam Coleman was very professional, courteous, and knowledgeable about service to my 2011 CTS. The auto technician Bobby continued with outstanding pr Adam Coleman was very professional, courteous, and knowledgeable about service to my 2011 CTS. The auto technician Bobby continued with outstanding preventative maintenance for my car. They both deserve a pay raise! More

New car review My wife and I came in for service on our 2005 Saturn Vue. We were getting a shimmy in the front end while excellerating and stopping. I thought it mig My wife and I came in for service on our 2005 Saturn Vue. We were getting a shimmy in the front end while excellerating and stopping. I thought it might have been the CV joint going bad. Unfortunately I had two major problems with the transmission and AC that was going to cost a lot more to fix than the car was worth. I have know David, the service manager, for about 12 years so when he told me he had bad news I knew it was for real. If anyone else had told me I had the problems I did I would have gone for a second opinion thinking they were looking for a sale. David has always been honest with me and I trust him 100%. He introduced us to Brian in the sales department. We were not looking to buy another vehicle but considering the situation we had little choice. Brian did not pressure us at all. We told him what we wanted and he found the perfect vehicle for us. This was one of the easiest car buying experiences i have had in a long time and I'm a former car salesman myself. More

Disgraceful service Chevvy Cobalt, absolute rubbish. Rubbish car, rubbish parts and rubbish service from Starling Chevrolet Kissimmee Fl. 6 times it's been back, having Chevvy Cobalt, absolute rubbish. Rubbish car, rubbish parts and rubbish service from Starling Chevrolet Kissimmee Fl. 6 times it's been back, having to have been TOWED back in over the last 18 months with the same problem, initially ignition recall. They keep fitting the same parts and it just keeps breaking down. Do they care? Not in the slightest. #crapservice I wouldn't have a Chevrolet if you paid me. It has been NOTHING but hassle, has cost us money and is still not right and now we are being told that although it has gone back in having broken down with the same ignition problem, it has been diagnosed as something else!! What a surprise. The service staff at Starling Chevrolet Kissimmee run a mile when they see us coming in time after time. It's so pathetic, it's embarrassing. UPDATE: Starling Chevrolet have just told us that after this repair, they do not want to see us back at their dealership again, even if the vehicle breaks down with something other than the ignition recall problems because it's costing them money! Really?? What do they think it's costing us having a company vehicle off the road more than it's on?? I've never known anything like it in my life! Great, thanks then GM, I guess we won't be buying any of your cars again soon if you can't keep your dealers in line. More

service center .. I have an older model car ..pretty much always had serviced at starling since the Saturn dealerships closed.. Chris one of the mechanics there is aws I have an older model car ..pretty much always had serviced at starling since the Saturn dealerships closed.. Chris one of the mechanics there is awsome . He explains what's wrong and helps make the right descions .. Work is done promptly and suffiently .. I highly recommend Only thing ..some prices on repairs are quite high .. Get what you pay for I guess .... More

Excellent Service for older model car After dealing with the 'other' car dealership service for 2 days and no results, since the Warranty was purchased on an older model used car, Starling After dealing with the 'other' car dealership service for 2 days and no results, since the Warranty was purchased on an older model used car, Starling took time out of their day to diagnose, repair and even provide a loaner car, during a 4 day weekend. I would recommend their service to anyone, Ralphie would be the guy to see. He explained how the extended warranty contract works, what was covered and what was not. Top Notch Service. More

incredibly slow service department While very friendly and I believe good quality service one has to be prepared for incredibly slow service. It appears that it is ok to have long waits While very friendly and I believe good quality service one has to be prepared for incredibly slow service. It appears that it is ok to have long waits for simple repairs. More

Besides the fact that the service rep tried to take advantage of my situation( being broken down 1200 miles from home) and telling me the parts were not available from GM to fix my car, and that used p advantage of my situation( being broken down 1200 miles from home) and telling me the parts were not available from GM to fix my car, and that used parts were $5500 plus labor to install, and that I would be better off buying a new car, the actual work seemed to be done well. So I guess what I am saying is that the service tech did a great job, and I appreciate the work HE did, but as far as the service department as a whole, there is not a snowballs chance in key west I would ever visit your dealership again. In fact if I broke down in front of your shop, I would have it towed ANYWHERE other than there. More

Although I came in without an appointment, Sterling's service advisors were able to get me on my way in a timely manner. Great Place! service advisors were able to get me on my way in a timely manner. Great Place! More