
Stephen AutoMall Centre
Bristol, CT
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313 Reviews of Stephen AutoMall Centre
I had horrible experience today . After I called for rav4 xle premium was for $38.673 . The Girl who work as Vehicle Solutions Agent her name is Morgan Martin confirmed to me that the After I called for rav4 xle premium was for $38.673 . The Girl who work as Vehicle Solutions Agent her name is Morgan Martin confirmed to me that there is no mark up only the price of the car, doc fee, title and registration ONLY. I drove 2 hours from MA to CT after I give her a second call to confirm no hidden fee . Salesman brought me a paper show me the price will be 50k plus tax and fee. I Shocked and then I did call the same girl who confirmed with sale person that she told no mark up or hidden fee . He said he has to call the manager. the manager came in to ask me for Approval written not just by phone only, Even she confirmed to the salesman the conversation we had about the car . the manger was so rude . he Blame me that I should to call him first before I come . very bad experience he feel sorry and never apologize for me that what we have . I got off from my job and drove TWO hours taking my family and after all of that we met Ridiculous workers who don't respect their customers and they don't care about them .shame on you. Toyota need to hire more Professional people who know how to do their job and respect their time. PLEASE READ THE REVIEW AND HAVE WRITTEN Approve if you would like to go their . Otherwise they will be treated like you a liar .please stay away from spam dealer like them This is what I called xxxx off because they add $12,000 on the price we were talking about it. don't be fooled by these scammers . More
Jason Rivera had a car built by Toyota to my exact request. He was extremely accommodating and made the process so smooth. I was in and out in about 30 minutes. Appreciated his assistance and extra wo request. He was extremely accommodating and made the process so smooth. I was in and out in about 30 minutes. Appreciated his assistance and extra work on my behalf. More
I had the pleasure of purchasing a Rav4 plug-in hybrid with ease! Hunter worked with me to make sure all my needs were met. Hunter took the time to walk me through the vehicle thoroughly . It was a pleasu with ease! Hunter worked with me to make sure all my needs were met. Hunter took the time to walk me through the vehicle thoroughly . It was a pleasure to work with him and I will definitely come back to Stephen’s Toyota in the future. More
Saeid and Cody did a phenomenal job on getting my wife's new hybrid during these very difficult times. Saied was very professional and knowledgeable with any questions my wife had! Cody's team was fantastic new hybrid during these very difficult times. Saied was very professional and knowledgeable with any questions my wife had! Cody's team was fantastic in ensuring we were happy and satisfied customers by providing excellent customer service all around! More
Boris was phenomenal- worked with me until I found what I wanted in my price and he and Cody assisted me while I had a family emergency- no pushing- no ‘pitch’- just honesty. I got a great deal at an excelle wanted in my price and he and Cody assisted me while I had a family emergency- no pushing- no ‘pitch’- just honesty. I got a great deal at an excellent price with a human touch. Beyond satisfied! More