As per Sterling McCall Honda Kingwood’s request for my review, I can only categorize and review this “business” and the “service” we experienced as horrible and unethical! Sterling McCall Honda Kingwood ruined our transmission as they did not put the correct amount of transmission fluid back in our vehicle after a transmission service as per Honda guidelines. I have filed a formal complaint with Honda USA. If I could rate this dealership a 0, I would. This is my first review of Sterling McCall Honda Kingwood; a follow-up review will follow shortly upon submission of my formal complaint to the BBB, NHTSA, and the Texas Attorney General’s Office. I will provide a link so you may see my formal complaints and everything they entail. It is my opinion this dealership is unethical and run by a manager who has no integrity. Morally, I cannot and will not recommend this dealership to anyone. My recommendation to anyone who does business with this dealership’s service department is to request all parts be saved for your review and to check all of your fluid levels before leaving. I will never trust this dealership again - they have more than proven to me they cannot be trusted. I typically do not write reviews but after learning an extremely expensive lesson, as this dealership and its manager do not want to take responsibility for the damage they caused to our vehicle, I felt I had an obligation to write this review. I do not want anyone to be subjected to the same type of horrible and unethical service this dealership and its manager have put us through.
I Recommend This Dealer:
Did you find this review helpful?