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Sterling McCall Honda

22575 Highway 59 North, Kingwood, Texas 77339
Sales: (281) 358-8880

Makes: Honda|Service Center
 
Good
75% Recommend

Overall Rating 4.2

44 Lifetime Reviews

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Sterling McCall Honda
44 Lifetime Reviews
Sterling McCall Honda Info
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Reason For Visit
Sales (Used)

"I bought a 2011 Honda Accord July of 2013. At that time I..."

I bought a 2011 Honda Accord July of 2013. At that time I was told the car was Certified, to discover when I went for service at another dealership, the vehicle was not certified. There was a gas in a tire when I bought the carhich I was told was cosmetic, but the service said it was a road hazard. The car has been certified since I purchased it but I'm not sure the certification was properly done, considering is been serviced over 15 times in 5 months. Brakes, rotors, ball joints, and most recently the alternator. This car has issues that I'm sure they were aware of but failed to disclose at time of purchase. I've spoke to everyone from the sales manager, shop Foreman, to the General manager, and their solution to this problem is for me to buy another car from them. I also referred a friend to purchase a car in August but as of February I still haven't received the referral... horrible service all the way across the board

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Employees dealt with

Todd Robinson Darrell Tucker Mike Collins


Reason For Visit
Service

"I find this dealership to be a very great place to go for..."

I find this dealership to be a very great place to go for service. The employees are the nicest people you'll ever meet. the quality of their service is outstanding, and the service was done relatively quick. i recommend going to this dealership to everyone, you will not be disappointed.

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Employees dealt with

Mr. Tucker


Reason For Visit
Sales (Used)

"I have bought my last 4 vehicles online. I simply cannot..."

I have bought my last 4 vehicles online. I simply cannot find a great deal in Amarillo, TX. I found a vehicle on Autotrader and immediately called to confirm it wasn't one of those bait and switch scams (3 previous dealerships I called were just that). Bob went and put his hands on it. I asked Bob to meticulously describe the vehicle as if he was about to fly 450 miles to purchase it himself. He did exactly that. He personally drove to the airport to pick me up. He even filled the tank to start me on my way home. This car was in even better condition than I had hoped. It was a couple thousand less than anything else comparable online and several thousand below retail. Gregg in Finance was pleasant and didn't try to force a bunch of extras on me. These are a great bunch of guys. If you are going to make a used vehicle purchase in the Houston area, give Bob Fitzsimmons a call.

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Employees dealt with

Bob Fitzsimmons, Todd, Gregg


Reason For Visit
Sales (New)

"Imran was excellent!! This was my first time buying a car..."

Imran was excellent!! This was my first time buying a car and he made the process so easy. He worked hard to get me the best interest rate, better than my bank. Josslyn walked me through the steps and took the time out to follow me home to drop off my old car. This is by far the best dealership in Houston. This is definitely the place to go shop for a car, hassle free.!!

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Employees dealt with

Imran Sharif and Josslyn


Reason For Visit
Sales (New)

"We arrived at this dealership late Friday evening and..."

We arrived at this dealership late Friday evening and were greeted by Michael. He was very polite and courteous. Michael invited us inside where we visited and discussed the features we were interested in. He located what we wanted and brought it over by the office and gave us a detailed tour of the automobile and the features. After a brief discussion negotiating our price point we met with Kurt who stayed late to take care of our financing needs. My wife and I agree that this was the best experience we've had in purchasing a new vehicle. Both our salesperson (Michael) and the finance manager (Kurt) were very personable and took great care of us. We'll be back when we need our next vehicle.

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Employees dealt with

Michael Herrera and Kurt Zaske


Reason For Visit
Sales (New)

"I had been researching on the internet for about 6..."

I had been researching on the internet for about 6 months, and decided between the Honda Fit & the Nissan Versa. I drove the Versa first, and decided to wait another few months before replacing my ancient but running Nissan. Then I just happened to stop in to look at the Honda Fit. I was pleasantly surprised at how roomy it was inside. Alonzo was great, very helpful and did not pressure me at all. I really liked the Fit that I had drove, it had everything I wanted & was actually less expensive than the Versa. Before I could leave, Nam came over and I ended up filling out a credit app...There was a bit of pressure from Nam...but that's his job, and he was still friendly & nice, and I could have said no if I really wanted to. I had other errands and left, but got a call back from Alonzo about an hour later with my financing approval. I went back in and within 1 1/2 hours, was driving in my new car. Matt in financing was very nice and efficient and explained the "extras" to me with no pressure. I plan to drive this car till it falls apart (my previous car is 17!), but I would definately come back to this dealership and recomment it to anyone who asks.

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Employees dealt with

Alonzo Allen, Nam Do, Matt (finance)


Reason For Visit
Sales (New)

"Matt is a wonderful salesman. My husband and I found him..."

Matt is a wonderful salesman. My husband and I found him very nice, friendly. I wanted to buy from this dealer. Unfortunately, the sales manager (Nam Do) squashed it. I told them that before I was completely sold on a Civic, I really wanted to drive a CRZ because it looked like exactly what I wanted. They got a great civic in (perfect, for a civic), but I wasn't entirely sold without driving a CRZ. It was just a lot of money for a civic. I told them that, and Nam said that they couldn't tell me when they'd get a CRZ and that if I liked the civic then I'd better buy it fast because they couldn't guarantee they'd get another like it anytime soon. I felt very pressured. I asked if they could get a CRZ from another dealership for me to drive, and they wanted to charge me a transport fee. I'm not paying a (most likely) $400 fee to drive a car when I can just drive across town and do it there! Found the CRZ across town and bought it there. Love the car. Shame the deal had to go like that.

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Employees dealt with

Matt, Nam Do


Reason For Visit
Sales (New)

"I shopped online for the Honda Accord coupe with the..."

I shopped online for the Honda Accord coupe with the features I wanted. Alonzo Allen, the internet sales rep at Sterling was very responsive to my requests. When I stopped by the dealership to look at the car, he was very straightforward and friendly. One of the reasons I went to Sterling McCall was the positive reviews I saw on DealerRater, relative to other dealers who were closer to my home, but who got lower reviews. Everyone at the dealership was great to deal with, confirming the good reviews I saw on DealerRater. The sales transaction was smooth. I may have paid more than I had to, but for the pleasant experience -- no hassles, no bait and switch, no games - I don't worry about it. Once we agreed on price, they quickly processed the sales and finance paperwork. All in all, it was a great buying experience. I would go there again.

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Employees dealt with

Alonzo Allen, BJ Williams, Jarvis, Bill (finance)


Reason For Visit
Sales (New)

"We have purchased all of our vehicles from this..."

We have purchased all of our vehicles from this dealership because of the way we were treated. Tehy gave us the best price, close to home, no presure, and they had what we wanted on the lot. I would recommend Larry Davis as the sales person to use and Sterling McCall as the dealership to use if you want the same service we received.

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Employees dealt with

Larry Davis


Reason For Visit
Sales (New)

"This is the 3rd car we have purchased from Sterling..."

This is the 3rd car we have purchased from Sterling McCall. The reason? Great service, great cars and great prices. We've had wonderful cars and terrific service from the Service Dept. when we took them in for their regular check ups. We highly recommend this dealership to all looking for the best experience.

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Employees dealt with

Errol Harper
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