We were looking for a dependable car for our college-bound son. We found a certified 2016 Civic at Sterling McCall Honda that we unfortunately lost out on due to unexpected negative customer service with a certain salesman. Another salesman, Brayan Vasquez, went above and beyond to work with us to find an alternative to the certified car and got us a deal that convinced us to purchase a new one instead. He was extremely attentive and patient and considerate of our situation. Ultimately, despite our first experience at this dealership, we still ended up buying a car there, when we could have gone anywhere else merely on principle. My five star rating is mainly due to the great deal and excellent treatment given to us by Brayan specifically. Our experience with the finance manager Clayton Lewis was great too because he made us feel very comfortable, did not pressure us on the optional coverages, and we were able to get an even better interest rate financing directly with Honda. Overall, we were very pleased in the end.