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Sterling McCall Lexus Clear Lake
Houston, TX
691 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 691 reviews
May 01, 2024
Excellent and timely service. We were able to negotiate and close the deal in a single day and my time in dealership to sign documents and pickup the vehicle were minimal. We were able to negotiate and close the deal in a single day and my time in dealership to sign documents and pickup the vehicle were minimal. More
by jerry.dilliard
Employees Worked With
Audrey Mickens
Helpful May 01, 2024
I loved this dealer, the cars are of excellent quality and the seller assisted us and explained everything very clearly and helped us choose very kindly. and the seller assisted us and explained everything very clearly and helped us choose very kindly. More
by margiss_317
Employees Worked With
Irving Orellana
April 29, 2024
They have made it a very comfortable place to wait for your service and everyone is so kind asking if they can help you in anyway it’s just a pleasant place to stay your service and everyone is so kind asking if they can help you in anyway it’s just a pleasant place to stay More
by Nanabay
Employees Worked With
Dennis
April 26, 2024
I am trying to buy a 2024 Lexus NX 450h+. They send me a link on a car they have coming in May or June 2024. It looked great and included in the price is a $7,500 manufacturer's discount, I t They send me a link on a car they have coming in May or June 2024. It looked great and included in the price is a $7,500 manufacturer's discount, I think it was based on it being a PHEV. I am getting ready to go forward and then they change the link target HTML content and remove the discount. I ask the salesperson, Amena Hye, and she says there never was a $7,500 discount. However, I had taken a screen print and proved it too her. So she no longer responds and the General Manager, Lyza Postell, says she will have a manager assign me a different sales person. In the meantime, poof, the $7,500 discount I was offered, has disappeared. Wow, what a way to run a business. More
by midcow3
Employees Worked With
Amena Hye
April 25, 2024
I’ve been a customer at Sterling McCall Clear Lake Lexus for many years. They’ve performed all the services on my car and kept it in great condition. The dealership has undergone many changes but the level for many years. They’ve performed all the services on my car and kept it in great condition. The dealership has undergone many changes but the level of service has remained excellent. More
by franef
Employees Worked With
Dennis Holmes and Phil (loaner car)
April 24, 2024
Dealership is clean and inviting. I was given an Uber ride to Baybrook Mall which is nice so that I would not need wait on my car. I received a call letting me know my car was ready a I was given an Uber ride to Baybrook Mall which is nice so that I would not need wait on my car. I received a call letting me know my car was ready and to let them know when I was ready to be picked up. Items that need improvement, an itemized list of what was done to my vehicle instead of a summary and a detailed wash on my vehicle instead of a rinse. My cars rims were not even touched and all the trim was still dirty. More
by Linda D
Employees Worked With
Erica
