Sterling McCall Lexus
Houston, TX
Filter Reviews by Keyword
By Type
Showing 813 reviews
Upon arrival I was seen almost immediately; no complaints there. My car was inspected and they placed me in a very nice rental( I swear they do that on purpose) teehee. I was texted and sent a video of the t there. My car was inspected and they placed me in a very nice rental( I swear they do that on purpose) teehee. I was texted and sent a video of the technician explaining what was going on with my car, this is so important and I love that they do this, an excellent honesty policy. When I returned, Josh greeted me and he went over all my options. I wasn’t treated like a cash cow, he explained financial options as well. He was extremely knowledgable about my car, I felt very confident in his abilities. I walked away a very happy customer and will be returning again. Please don’t wait too late, your car deserves a check up as often as you do. More
I received Excellent Customer Service from start to finish! My Service Advisor was superb as well. I appreciate everything and again I received Excellent service! finish! My Service Advisor was superb as well. I appreciate everything and again I received Excellent service! More
Great service as usual and not much of waiting time. One of the specialists-Marcos was especially helpful, very knowledgeable and updated me super fast on each step! Thank you! 5 ⭐️ One of the specialists-Marcos was especially helpful, very knowledgeable and updated me super fast on each step! Thank you! 5 ⭐️ More
Could not be easier to get service. Friendl, on time, and they have covered and climate controlled area you drive in and step out and your on your way. Friendl, on time, and they have covered and climate controlled area you drive in and step out and your on your way. More