Steve Austin's Auto Group
Bellefontaine, OH
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Kelly Stephens has been an amazing help to me with my new Trailblazer. She goes the extra mile for her customers, and she was highly recommended to me. We appreciate Jeremy and his kind attitude, and we als Trailblazer. She goes the extra mile for her customers, and she was highly recommended to me. We appreciate Jeremy and his kind attitude, and we also enjoyed working with J.C. in financing. Choosing Steve Austin's Auto Group has been a rewarding experience! More
We purchased a jeep wrangler on line and we live over 450 miles away. Samantha was very helpful and considerate. The purchasing process was a great experience. We highly recommend Samantha as a salesperson. miles away. Samantha was very helpful and considerate. The purchasing process was a great experience. We highly recommend Samantha as a salesperson. Also a shout out to JR, our paperwork went very smooth. 5 star rating. Thank you. Allan and Sandy More
So, is this "Bait and Switch"? Seems so, wife had car serviced. When she got done there was an appraisal done on her car. The certificate stated it was worth around 11,500. I thoug Seems so, wife had car serviced. When she got done there was an appraisal done on her car. The certificate stated it was worth around 11,500. I thought that seemed a little high, so I called to confirm. I was told that the appraisals are fairly accurate and come in and see what we can do. What a waist of time, once we came in they only wanted to give 8500. They should be ashamed. Mind you, the car is in great shape with new tires. And they saw it when it was getting serviced. Shame on them. More
This group has the BEST customer service I’ve ever experienced. The employees are extremely courteous and professional and the dealership is so clean!! I bought my car there and only have it serviced experienced. The employees are extremely courteous and professional and the dealership is so clean!! I bought my car there and only have it serviced there. I’m always impressed each time I go there for service. More
This is by far the worst experience I have ever had at a dealership. I took my car in after hitting a deer and from the start they did not want anything to do with me. Bryce Hensley the body shop manager tr dealership. I took my car in after hitting a deer and from the start they did not want anything to do with me. Bryce Hensley the body shop manager treated me with disrespect from the start telling me they could nit get parts and I needed to find them. After al of that they decided to go aftermarket and that’s not a problem as long as it looks good. So this is where more problems come from the entire time Bryce said he wanted to make sure it wasn’t totaled for me but as he is saying this he priced my insurance OEM. To someone who doesn’t work in a dealership that means brand new and all I got were junk yard parts that are way cheaper. So a couple months go by and I get the car out and I notice the paint is pealing so not mad I take it in to get it looked and and to have them fix it no big deal. Bryce then told me it was my fault and said I scraped it but from myself and people who paint cars I have been told that there was no adhesive used to keep the paint on and now I’m stuck with a car that is messed up and nothing will be done who knows if the rest of the car is painted the same way. So I’m conclusion Bryce Hensley is a rude, and inconsiderate and I would recommend everyone to stay away. PS. Hunter corbett More
Austin’s has serviced my vehicles for years. They’re always polite, efficient, and friendly. AND they’re only 2 miles from my home. 😊 They’re always polite, efficient, and friendly. AND they’re only 2 miles from my home. 😊 More
I bought my range rover the salesman Dave Woods went above and beyond along with the service dept. The transaction was quick in and out. I would buy from them again ! above and beyond along with the service dept. The transaction was quick in and out. I would buy from them again ! More
I come to you to get my Truck serviced and to get the I come to you to get my Truck serviced and to get the oiled change and they always remember me. Always friendly and take time to talk to me and answe I come to you to get my Truck serviced and to get the oiled change and they always remember me. Always friendly and take time to talk to me and answer any questions i may have. Thanks. More
Fast and fair All employees were friendly and helpful. Service was excellent and I will recommend this dealership to friends and family. The only dealership I wil All employees were friendly and helpful. Service was excellent and I will recommend this dealership to friends and family. The only dealership I will be using in the future. More
Excellent Service!! I always walk out of Steve Austin's knowing my car is fixed correctly and that I was given the best care/support! They take care of you and provide t I always walk out of Steve Austin's knowing my car is fixed correctly and that I was given the best care/support! They take care of you and provide the details so there is no questions!! More