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Steve Hahn Auto Group

Yakima, WA

3.8
620 Reviews

1730 S 1st St

Yakima, WA

98901

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620 Reviews of Steve Hahn Auto Group

May 11, 2023

Taylor is super pleasant and easy to work with. I’m always glad when she goes above and beyond to get the job done. More

by Carinaavalos96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We are so happy to hear that you had a great experience working with Taylor in service!

May 11, 2023

Fast - competitive price- professional - got ripped off on the 3% fee - know they are not paying 3% so marking up that More

by joe.perry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Brandon Winward
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review! We are so happy to hear that you had a good and fast experience with our service department and we apologize for the frustrations surcharge we have for the cost of running credit cards. It was a pleasure doing business with you and your Kia Joe!

May 10, 2023

I had an amazing experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive. And Curtis worked hard to get me the deal I wanted. Have More

by AMANGELICA24@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Dave Cook, Dave Cook
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you had an amazing experience and to know that you enjoyed our showroom and staff! It was a pleasure getting to do business with you!

May 05, 2023

Always have been happy with service department. Wish Scott still worked in service department. Okay More

by tlpears61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Poage
May 10, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars and for this review! We love to hear that you have always been happy with the service department! We would love to hear how we could've earned that extra star from you!

May 03, 2023

Jasmine is genuine, friendly, and straightforward. She can get you exactly what you are looking for within your budget. If you are looking to get a new or used vehicle you will be hard pressed to find More

by Jlynne509
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond, Kevin Berger
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We are so happy to hear that Jasmyn was able to get you into the perfect vehicle at the perfect price! It was a pleasure getting to do business with you and we look forward to working with you again!

May 03, 2023

5 5 This is our 5th Kia from Steve Hahn's dealership. They are always professional and always go the extra mile for their customers. More

by BEV00357@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Dave Cook, Dave Cook
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you've always been 100% satisfied with your purchases here and that we've earned your loyalty! It's always a pleasure getting to do business with you!

May 01, 2023

My glove compartment was disorganized after service and when I checked the glove compartment, I couldn't find my lock nut key. I had to call the dealership and eventually I found it on the floor. The next More

by MSIMOYI
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Brandon Winward
May 04, 2023 -

Steve Hahn Auto Group responded

We really appreciate the 4 stars and you leaving us this feedback! We are so sorry to hear about your frustrations with the condition of your Kia after service and for the incorrect mileage on your sticker! My name is Jared, I am the manager of the service department here and I will personally be looking into these issues so we can make better steps to prevent them happening again. Feel free to give me a call with any questions or concerns you may have.

May 01, 2023

My sprinter van had broken down while I was driving thru the region. Trent & the rest were very kind & accommodating. I was fit into their schedule ASAP, and they even let me stay in my camper van in their More

by mikefarny@gmail.com
Recommend Dealer
Yes
Employees Worked With
Trent Poage, Trent Poage
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars Mike! We are so happy to hear that you had a very good and accommodating experience with us and that Trent even got you a place to rest on the lot of when your Sprinter broke down while traveling through the region! We would love to hear how we could've earned that extra star from you!

May 01, 2023

My sprinter van had broken down while I was driving thru the region. Trent & the rest were very kind & accommodating. I was fit into their schedule ASAP, and they even let me stay in my camper van in their More

by mikefarny@gmail.com
Recommend Dealer
Yes
Employees Worked With
Trent Poage, Trent Poage
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars Mike! We are so happy to hear that Trent was able to get you taken care of when your Sprinter broke down while traveling through the region! We would love to hear how we could've earned that extra star from you!

May 01, 2023

My sprinter van had broken down while I was driving thru the region. Trent & the rest were very kind & accommodating. I was fit into their schedule ASAP, and they even let me stay in my camper van in their More

by mikefarny@gmail.com
Recommend Dealer
Yes
Employees Worked With
Trent Poage, Trent Poage
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars and for your review! We are so happy to hear that we were able to get you on the schedule in a good timely manner and get your Sprinter taken care of for you! We would love to hear how we could've earned that extra star from you!

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